In article ,
(Walter Briscoe) wrote:

In message of Thu, 14
Apr 2016 08:21:58 in uk.transport.london,
writes
In article , (Tony
Dragon) wrote:

On 12/04/2016 12:49, David Cantrell wrote:

Sadly not in my case. My wife and I made a return trip through Heathrow
Terminal 5. My Oyster exit wasn't registered centrally (though it was on
the card) on the outward journey and my wife's entry wasn't registered
inwards. You have to watch the system like a hawk. Earlier my wife didn't
get registered at one end of King's Cross to Westminster return journey
on both outward and return legs. She didn't even notice the overcharge
until she used the card again about a year later. It took ages to
persuade TfL to sort that out, despite the evidence on the card. Again
the central system didn't have the data. Hence my concern that one can't
get printouts of the data on the card any more.

You might like to consider taking a photo of the last 8 transactions at
a POM (Passenger Operated Machine).

That was my solution but it can be a bit hit or miss getting a sharp picture.

Tourist Information Offices still issue paper statements.

Worth remembering at Liverpool St. Thanks.

I can't find a list on tfl.gov.uk, but have used them at Euston, King's
Cross St Pancras and Liverpool Street and believe there is another at
Heathrow Terminals 1, 2 3. There are probably others.

Not sure there's anything at King's Cross St Pancras now. I looked in vain
some time ago.

I almost always take my bike with me these days and don't use the tube.

--
Colin Rosenstiel

In message , at 10:49:06
on Thu, 14 Apr 2016, remarked:
Tourist Information Offices still issue paper statements.

Worth remembering at Liverpool St. Thanks.

I can't find a list on tfl.gov.uk, but have used them at Euston, King's
Cross St Pancras and Liverpool Street and believe there is another at
Heathrow Terminals 1, 2 3. There are probably others.

Not sure there's anything at King's Cross St Pancras now. I looked in vain
some time ago.

Western end of the western ticket hall.
--
Roland Perry

On 14/04/2016 20:24, Roland Perry wrote:

In message , at 10:49:06
on Thu, 14 Apr 2016, remarked:
Tourist Information Offices still issue paper statements.

Worth remembering at Liverpool St. Thanks.

I can't find a list on tfl.gov.uk, but have used them at Euston, King's
Cross St Pancras and Liverpool Street and believe there is another at
Heathrow Terminals 1, 2 3. There are probably others.

Not sure there's anything at King's Cross St Pancras now. I looked in
vain some time ago.

Western end of the western ticket hall.

https://www.flickr.com/photos/recliner/16465625344/

Photo taken by Recliner, whoever he might be!

Mizter T wrote:

On 14/04/2016 20:24, Roland Perry wrote:

In message , at 10:49:06
on Thu, 14 Apr 2016, remarked:
Tourist Information Offices still issue paper statements.

Worth remembering at Liverpool St. Thanks.

I can't find a list on tfl.gov.uk, but have used them at Euston, King's
Cross St Pancras and Liverpool Street and believe there is another at
Heathrow Terminals 1, 2 3. There are probably others.

Not sure there's anything at King's Cross St Pancras now. I looked in
vain some time ago.

Western end of the western ticket hall.

https://www.flickr.com/photos/recliner/16465625344/

Photo taken by Recliner, whoever he might be!

Yes, it had just opened when I took that picture a year ago. I think it was
one of the first.

In message
-sept
ember.org, at 20:33:10 on Thu, 14 Apr 2016, Recliner
remarked:
Tourist Information Offices still issue paper statements.

Worth remembering at Liverpool St. Thanks.

I can't find a list on tfl.gov.uk, but have used them at Euston, King's
Cross St Pancras and Liverpool Street and believe there is another at
Heathrow Terminals 1, 2 3. There are probably others.

Not sure there's anything at King's Cross St Pancras now. I looked in
vain some time ago.

Western end of the western ticket hall.

https://www.flickr.com/photos/recliner/16465625344/

Photo taken by Recliner, whoever he might be!

Yes, it had just opened when I took that picture a year ago. I think it was
one of the first.

It's always been there, but was refitted and rebranded about a year ago.
--
Roland Perry

On Fri, 15 Apr 2016 08:20:08 +0100, Roland Perry
wrote:

In message
-sept
ember.org, at 20:33:10 on Thu, 14 Apr 2016, Recliner
remarked:
Tourist Information Offices still issue paper statements.

Worth remembering at Liverpool St. Thanks.

I can't find a list on tfl.gov.uk, but have used them at Euston, King's
Cross St Pancras and Liverpool Street and believe there is another at
Heathrow Terminals 1, 2 3. There are probably others.

Not sure there's anything at King's Cross St Pancras now. I looked in
vain some time ago.

Western end of the western ticket hall.

https://www.flickr.com/photos/recliner/16465625344/

Photo taken by Recliner, whoever he might be!

Yes, it had just opened when I took that picture a year ago. I think it was
one of the first.

It's always been there, but was refitted and rebranded about a year ago.

What was it called before?

In message , at 13:06:50 on
Fri, 15 Apr 2016, Recliner remarked:
Western end of the western ticket hall.

https://www.flickr.com/photos/recliner/16465625344/

Photo taken by Recliner, whoever he might be!

Yes, it had just opened when I took that picture a year ago. I think it was
one of the first.

It's always been there, but was refitted and rebranded about a year ago.

What was it called before?

Travel Information Centre.

http://www.visitlondon.com/traveller...657960-king-s-
cross-st-pancras-travel-information-centre

And they've shifted the primary emphasis from selling travel tickets to
selling venue tickets.
--
Roland Perry

On 14/04/2016 16:49, wrote:

Not sure there's anything at King's Cross St Pancras now. I looked in vain
some time ago.

There is a newish TfL information office at King's Cross St Pancras: on
the upper level on the right as you enter from St.Pancras mainline
station, more or less under the hotel I guess. One evening last week
when I went past I was surprised to see that it appeared to be open and
with no customers waiting, and I've used it a couple of times myself and
found the queue to be short. Maybe because it's so well tucked away?


--
Clive Page

In message , at 10:04:43 on Fri, 15 Apr
2016, Clive Page remarked:
Not sure there's anything at King's Cross St Pancras now. I looked in vain
some time ago.

There is a newish TfL information office at King's Cross St Pancras: on
the upper level on the right as you enter from St.Pancras mainline
station, more or less under the hotel I guess.

It's been there a long time, but has been re-branded to go with the
closing of the ticket windows.

One evening last week when I went past I was surprised to see that it
appeared to be open and with no customers waiting, and I've used it a
couple of times myself and found the queue to be short. Maybe because
it's so well tucked away?

Whenever I've seen it there's been a substantial queue of people, with
every indication of having just arrived by E*; and they walk right past
it, of course.
--
Roland Perry

In message of Thu, 14
Apr 2016 10:49:06 in uk.transport.london,
writes
In article ,
(Walter Briscoe) wrote:

In message of Thu, 14
Apr 2016 08:21:58 in uk.transport.london,
writes
In article , (Tony
Dragon) wrote:

On 12/04/2016 12:49, David Cantrell wrote:

Sadly not in my case. My wife and I made a return trip through Heathrow
Terminal 5. My Oyster exit wasn't registered centrally (though it was on
the card) on the outward journey and my wife's entry wasn't registered
inwards. You have to watch the system like a hawk. Earlier my wife didn't
get registered at one end of King's Cross to Westminster return journey
on both outward and return legs. She didn't even notice the overcharge
until she used the card again about a year later. It took ages to
persuade TfL to sort that out, despite the evidence on the card. Again
the central system didn't have the data. Hence my concern that one can't
get printouts of the data on the card any more.

You might like to consider taking a photo of the last 8 transactions at
a POM (Passenger Operated Machine).

That was my solution but it can be a bit hit or miss getting a sharp picture.

Tourist Information Offices still issue paper statements.

Worth remembering at Liverpool St. Thanks.

I can't find a list on tfl.gov.uk, but have used them at Euston, King's
Cross St Pancras and Liverpool Street and believe there is another at
Heathrow Terminals 1, 2 3. There are probably others.

Not sure there's anything at King's Cross St Pancras now. I looked in vain
some time ago.


West end of Western Ticket Hall. On path to St. Pancras. Up a few steps.
Western Ticket Hall serves Circle, Hammersmith & City and Metropolitan
lines.

Thanks to Mizter T for information office URL
https://tfl.gov.uk/fares-and-payment...op-up-and-buy-
tickets/visitor-centres

I almost always take my bike with me these days and don't use the tube.


--
Walter Briscoe