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#11
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In message , at 22:50:11 on Fri, 22 Apr
2016, Mizter T remarked: The complaint is they claim minicabs are plying for hire around St Pancras and KX. More specifically, uninsured minicabs. Wrong, that's not the complaint. Private hire cars (aka minicabs) are not allowed to ply for hire on the streets, only taxis can do that. I'd suggest that you'll find very few, if any, TfL-licensed but uninsured minicabs out on the street in London - being uninsured means they'll lose their licence. No, the complaint is that because Uber has roughly doubled the number of minicabs in London, the TfL compliance department has been overwhelmed and can no longer adequately police whether the cabs do have proper insurance. That's insurance for being a minicab at all, not insurance for pretending to be a hackney. There's a secondary gripe, about Uber cars lurking around hot spots like Kings Cross, blocking the streets as they don't have any ranks to use, so that they can pick up their fares in seconds. One of the changes that's being asked for is a period of purdah (5 minutes perhaps) between someone ordering a Uber and it being allowed to pick them up. -- Roland Perry |
#12
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outperformed the Hackney cab trade. They had an app (two to be precise) to which the general public did not respond with any great enthusiasm. Uber come along with no experience in the London market and promptly persuade most young people with smart phones that this is the way to book cabs. It has not been widely publicised but conventional minicab firms are also suffering from competition from Uber. I was told recently by a staff member at Marie Stopes in Buckhurst Hill that whereas previously they used to book minicabs for their clients, nowadays the clients prefer to do it themselves with Uber via a smart phone. |
#13
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![]() "Roland Perry" wrote in message ... In message , at 22:50:11 on Fri, 22 Apr 2016, Mizter T remarked: The complaint is they claim minicabs are plying for hire around St Pancras and KX. More specifically, uninsured minicabs. Wrong, that's not the complaint. Private hire cars (aka minicabs) are not allowed to ply for hire on the streets, only taxis can do that. I'd suggest that you'll find very few, if any, TfL-licensed but uninsured minicabs out on the street in London - being uninsured means they'll lose their licence. No, the complaint is that because Uber has roughly doubled the number of minicabs in London, the TfL compliance department has been overwhelmed and can no longer adequately police whether the cabs do have proper insurance. That's insurance for being a minicab at all, not insurance for pretending to be a hackney. There's a secondary gripe, about Uber cars lurking around hot spots like Kings Cross, blocking the streets as they don't have any ranks to use, so that they can pick up their fares in seconds. One of the changes that's being asked for is a period of purdah (5 minutes perhaps) between someone ordering a Uber and it being allowed to pick them up. I can't see the connection between those two things though. The 5 minute wait was just a "ruse" to disrupt the business model and ISTM is unlikely to have any effect on drivers congregating "just around the corner" from major pick up points. It's so short that they would just wait there for 5 minutes longer. tim -- Roland Perry |
#14
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In message , at 10:14:41 on Sat, 23 Apr
2016, tim... remarked: There's a secondary gripe, about Uber cars lurking around hot spots like Kings Cross, blocking the streets as they don't have any ranks to use, so that they can pick up their fares in seconds. One of the changes that's being asked for is a period of purdah (5 minutes perhaps) between someone ordering a Uber and it being allowed to pick them up. I can't see the connection between those two things though. The 5 minute wait was just a "ruse" to disrupt the business model and ISTM is unlikely to have any effect on drivers congregating "just around the corner" from major pick up points. It's so short that they would just wait there for 5 minutes longer. The idea is that the Uber cars will indeed have to wait "just around the corner", rather parking illegally *right outside*, which also makes it difficult for black cabs to drop off and pick up. What Uber have done is turn a large number of sets of double yellow lines into illegal "Uber Ranks". It's all very well to say their business model is attracting lots of customers, but a big part of that is because they are operating in this grey market with very little regulation. -- Roland Perry |
#15
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![]() "Robin9" wrote in message ... Mizter T;155097 Wrote: On 22/04/2016 18:23, Robin9 wrote: - Offramp:- I know nothing about it - but I bet Uber has something to do with it.- You won't find many people willing to take your bet! I've been hearing on LBC an advert about an app for "legal taxis" which I assume means London Hackney Cabs. Leaving aside the oh so typical attempt to suggest that minicabs are illegal, this app is significant. It shows that at long last the Hackney Cab trade is prepared to compete with Uber whereas previously they were demanding that politicians remove all competition from the playing field.- Both the Hailo and Gett (formerly Get Taxi) apps that offer this have been operating in London since 2011, before Uber arrived here in 2012. Many taxi drivers fell out of love with Hailo when it also started offering private hire (minicab) bookings as well, though I think this was defended by them as being more of a 'back up' should no taxis be available. Well, this proves quite conclusively that Uber have massively outperformed the Hackney cab trade. They had an app (two to be precise) to which the general public did not respond with any great enthusiasm. Uber come along with no experience in the London market and promptly persuade most young people with smart phones that this is the way to book cabs. but Uber has one big advantage It can sell itself as offering "cheaper rides", even if it doesn't, always, do that An app which just enables you to book a ride at the normal rate isn't very appealing if, where you live, you never have a problem getting a cab at that rate by normal methods (though I accept that doesn't apply to all staring points). This IS the Business Model of all B2C internet sites. They all major on "selling it cheaper". Sometime because selling that way is genuinely cheaper and sometimes (as here) that saving has come about because the product on offer doesn't have to jump through the regulatory hoops that have historically been set up for that type of business, usually either to enforce tax collection or improve consumer standards. Unfortunately, over time some of those hoops become obsolete, but are left in place still imposing an unnecessary cost on operators. What an "offline" industry has to do to compete with online (if for whatever reason you decide that it needs to compete) is change the rules so that both types of company meet the actual modern day requirements (and I would suggest that here Uber drivers, even as a group, are not meeting disabled accessibility requirements) without just blindly trying to persist with the anachronistic ones. And it is that latter option that the taxi industry are trying to do. Ultimately they will fail, and from my point of view the sooner the better because having 20% of every taxi fare paid in the UK being siphoned off to some company in San Francisco (whether they pay their taxes on it when it gets there or not) is not a good situation for UK PLC to be in. It has not been widely publicised but conventional minicab firms are also suffering from competition from Uber. I was told recently by a staff member at Marie Stopes in Buckhurst Hill that whereas previously they used to book minicabs for their clients, nowadays the clients prefer to do it themselves with Uber via a smart phone. Is that because they offer better fares? (if so see above) tim -- Robin9 |
#16
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In message , at 10:36:21 on Sat, 23 Apr
2016, tim... remarked: Sometime because selling that way is genuinely cheaper and sometimes (as here) that saving has come about because the product on offer doesn't have to jump through the regulatory hoops that have historically been set up for that type of business, usually either to enforce tax collection or improve consumer standards. Or in this case, invent their own pirate ranks on double yellow lines, and clog the traffic as well as making it much harder to black cabs to pick up and drop off at various venues. I'm not sure if "having insurance" comes under your "consumer standards" And then of course there's the "employment standards" where the drivers are trading short term work for longer term security. But that's also the model for other ecommerce supplier with courier drivers on zero hours self employed contracts. When they get too old or sick to work, the public purse will have to pick up the tab. -- Roland Perry |
#17
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![]() "Roland Perry" wrote in message ... In message , at 10:14:41 on Sat, 23 Apr 2016, tim... remarked: There's a secondary gripe, about Uber cars lurking around hot spots like Kings Cross, blocking the streets as they don't have any ranks to use, so that they can pick up their fares in seconds. One of the changes that's being asked for is a period of purdah (5 minutes perhaps) between someone ordering a Uber and it being allowed to pick them up. I can't see the connection between those two things though. The 5 minute wait was just a "ruse" to disrupt the business model and ISTM is unlikely to have any effect on drivers congregating "just around the corner" from major pick up points. It's so short that they would just wait there for 5 minutes longer. The idea is that the Uber cars will indeed have to wait "just around the corner", rather parking illegally *right outside*, which also makes it difficult for black cabs to drop off and pick up. What Uber have done is turn a large number of sets of double yellow lines into illegal "Uber Ranks". so go and ticket them then - simples. If it's so prevalent as you say it should be as easy a shooting fish in an barrel and return the costs of doing so in a heartbeat It's all very well to say their business model is attracting lots of customers, but a big part of that is because they are operating in this grey market with very little regulation. Oh I agree, but I don't see this 5 minute wait as being a solution to any of the problems tim |
#18
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In message , at 11:17:17 on Sat, 23 Apr
2016, tim... remarked: What Uber have done is turn a large number of sets of double yellow lines into illegal "Uber Ranks". so go and ticket them then - simples. Apparently the authorities aren't doing this - which would explain why the black cabs are taking direct action. If it's so prevalent as you say it should be as easy a shooting fish in an barrel and return the costs of doing so in a heartbeat They probably move off as soon as they see the Ritas on the horizon. It's all very well to say their business model is attracting lots of customers, but a big part of that is because they are operating in this grey market with very little regulation. Oh I agree, but I don't see this 5 minute wait as being a solution to any of the problems It would help solve the parking issues. -- Roland Perry |
#19
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and contravene parking and waiting regulations is to use a "spy car" - my term - which is car with a camera inside. In my part of London, both Redbridge and Waltham Forest use "spy cars" ferociously. |
#20
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arrived, the black cabs were doing good business even though it was well known that their prices were far higher than minicabs'. What Uber have done is bring online shopping to the cab trade. They clearly have based their business model on Amazon and a huge section of the customer base prefers online shopping to the traditional way of hiring cabs. There are several advantages to using an app. If you are in a noisy environment, tapping on a phone is easier than talking. If you're sitting comfortably in a restaurant, it's much more pleasant to book your cab with an app and then to sit back drinking coffee and brandy than to go out into the street on the off chance a black cab will come by fairly soon. If you're in an area you don't know, using an app avoids the problem of finding which is the best local cab firm. The Uber business model also prevents customers being overcharged by dishonest drivers, a very sore point among many female users of minicabs. My main concern is that Uber may eventually have a monopoly in London. I'm glad the Hackney Cab trade is now publicising their own app. I want other large minicab firms to compete with Uber and to advertise their apps too. |
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