Hypothetical question, because it very nearly happened to me, only my train
was 5 minutes late, and I just about made it.

If I have queued for 15 minutes without being served due to there being only
one person serving and some guy hogging the queue, and my train is about to
depart, can I board that train there and then and still obtain the
discounted rail fare available with my railcard from the on train ticket
person?

Marcus

"Marcus Fox" wrote in
message ...
Hypothetical question, because it very nearly happened to me, only my
train
was 5 minutes late, and I just about made it.

If I have queued for 15 minutes without being served due to there being
only
one person serving and some guy hogging the queue, and my train is about
to
depart, can I board that train there and then and still obtain the
discounted rail fare available with my railcard from the on train ticket
person?

No

"Robin Mayes" wrote in message
...

"Marcus Fox" wrote in
message ...
Hypothetical question, because it very nearly happened to me, only my
train
was 5 minutes late, and I just about made it.

If I have queued for 15 minutes without being served due to there being
only
one person serving and some guy hogging the queue, and my train is about
to
depart, can I board that train there and then and still obtain the
discounted rail fare available with my railcard from the on train ticket
person?

No


But why shouldn't you be able to?

It could work the same way as buses. You can buy tickets either online (on
TransportDirect), at the train/bus station (in a large town/city), from a
QuickFare machine (at the platform/stop), or on the actual bus/train?

What matters is that the revenue is collected, and that customers are happy.
The rail industry (and public transport) does not do this, a factor in the
minds of millions of car drivers. I know of an individual who managed to
travel from West Yorkshire to Nottinghamshire without a ticket, on board
four different trains.

If banks/building societies only opened from Mon-Fri 9 until 5, and only
could be accessible to people at those times, should other people (who work
those hours) not be allowed to use them?

Charley

Charley_Ashbury wrote:

If banks/building societies only opened from Mon-Fri 9 until 5, and
only could be accessible to people at those times, should other
people (who work those hours) not be allowed to use them?

Until very recently, banks kept hours which were even less useful than 9-5!

In message , at 21:00:20 on Sun,
22 Aug 2004, Marcus Fox
remarked:
Hypothetical question, because it very nearly happened to me, only my train
was 5 minutes late, and I just about made it.

If I have queued for 15 minutes without being served due to there being only
one person serving and some guy hogging the queue, and my train is about to
depart, can I board that train there and then and still obtain the
discounted rail fare available with my railcard from the on train ticket
person?

There's a Passenger Charter which says that you should only wait 5
minutes to buy a ticket. But the charter is silent about what happens
when that time limit is exceeded (which it so often is).
--
Roland Perry

In article ,
Roland Perry wrote:
There's a Passenger Charter which says that you should only wait 5
minutes to buy a ticket. But the charter is silent about what happens
when that time limit is exceeded (which it so often is).

You get another five minutes?

Dave
--
Email: MSN Messenger:

Roland Perry typed


In message , at 21:00:20 on Sun,
22 Aug 2004, Marcus Fox
remarked:
Hypothetical question, because it very nearly happened to me, only my train
was 5 minutes late, and I just about made it.

If I have queued for 15 minutes without being served due to there
being only
one person serving and some guy hogging the queue, and my train is about to
depart, can I board that train there and then and still obtain the
discounted rail fare available with my railcard from the on train ticket
person?

There's a Passenger Charter which says that you should only wait 5
minutes to buy a ticket. But the charter is silent about what happens
when that time limit is exceeded (which it so often is).

Really?!?! I arrived at Watford Junction about 10 minutes before my
train's scheduled time. While we waited in the queue, we saw that the
train was about 10 minutes late on the station monitors.

"We'd like a ticket to Llandrindod Wells, going out today (Friday) and
coming back Sunday please."
"How do you spell that?"
"L-L-A-N-D-R-I-N-D-O-D"
"Just a minute."

The ticket lady disappeared for about 5 minutes.

"Which way are you going?"
"Birmingham New Street and Shrewsbury."
"Just a minute."

The lady disappeared for another 5 minutes.
When she returned, I was issued with a ticket whuch stated 'Not London'

When we commented that it was good that the train was running late, we
were told we should have allowed 20 minutes ticket time.

--
Helen D. Vecht:
Edgware.

On Mon, 23 Aug 2004 15:34:49 +0100, Helen Deborah Vecht
wrote:

Roland Perry typed

There's a Passenger Charter which says that you should only wait 5
minutes to buy a ticket. But the charter is silent about what happens
when that time limit is exceeded (which it so often is).

Really?!?! I arrived at Watford Junction about 10 minutes before my
train's scheduled time. While we waited in the queue, we saw that the
train was about 10 minutes late on the station monitors.

details snipped

When we commented that it was good that the train was running late, we
were told we should have allowed 20 minutes ticket time.


Silverlink passengers charter at http://www.silverlink-trains.com/
states "We aim to serve you within five minutes at peak times and
three minutes at other times".

You might think that aim is unrealistic.
--
Peter Lawrence

In message , at 17:15:28 on
Wed, 25 Aug 2004, Peter Lawrence remarked:
Silverlink passengers charter at http://www.silverlink-trains.com/
states "We aim to serve you within five minutes at peak times and
three minutes at other times".

You might think that aim is unrealistic.

Indeed. And in fact every train company appears to have the same
charter.

I suppose they *define* a peak time as "whenever the queue is more than
3 minutes", as none of them have any alternative on offer.
--
Roland Perry

In article , Roland
Perry writes
In message , at 17:15:28 on
Wed, 25 Aug 2004, Peter Lawrence remarked:
Silverlink passengers charter at http://www.silverlink-trains.com/
states "We aim to serve you within five minutes at peak times and
three minutes at other times".

You might think that aim is unrealistic.

Indeed. And in fact every train company appears to have the same
charter.

I suppose they *define* a peak time as "whenever the queue is more than
3 minutes", as none of them have any alternative on offer.

High Wycombe has 3 ticket windows open at peak times. At 7.50am this
morning only 1 of the windows had a sales clerk sitting at it - the
other 2 were open but no one was manning it - they had walked off.

Result? Long queue for the one ticket window.

Credit Card ticket machine wasn't working either.
--
Andrew
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