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#1
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Travelled from Haywards Heath to Newark last Sunday. Asked for the cheapest
way, and was told it would be £54. But when I got home, I checked prices online and found that a single From HH to Kings Cross Thameslink is £15.70 and a single from Kings Cross to Newark is £30.40. Total price £46.10. Why such the difference in price? Marcus |
#2
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"Marcus Fox" wrote in
message ... Travelled from Haywards Heath to Newark last Sunday. Asked for the cheapest way, and was told it would be £54. But when I got home, I checked prices online and found that a single From HH to Kings Cross Thameslink is £15.70 and a single from Kings Cross to Newark is £30.40. Total price £46.10. Why such the difference in price? Shows that you can't trust the answer given by the staff in a station (I presume it was at HH ticket office that you asked for the cheapest fare). Given a question like "what is the cheapest fare from HH to Newark", the ticket office should have searched for the cheapest combination of tickets (not beyond the wit of a computer) and sold you the two tickets that you mention. I bet you're well ****ed-off that they sold you a more expensive ticket... |
#3
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![]() "Martin Underwood" wrote in message ... "Marcus Fox" wrote in message ... Travelled from Haywards Heath to Newark last Sunday. Asked for the cheapest way, and was told it would be £54. But when I got home, I checked prices online and found that a single From HH to Kings Cross Thameslink is £15.70 and a single from Kings Cross to Newark is £30.40. Total price £46.10. Why such the difference in price? Shows that you can't trust the answer given by the staff in a station (I presume it was at HH ticket office that you asked for the cheapest fare). Given a question like "what is the cheapest fare from HH to Newark", the ticket office should have searched for the cheapest combination of tickets (not beyond the wit of a computer) and sold you the two tickets that you mention. I bet you're well ****ed-off that they sold you a more expensive ticket... Doesn't that rather depend on the instructions given to the booking office staff and also exactly how the intending purchaser phrases the question?. |
#4
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[uk.railway added for expertise]
"Marcus Fox" wrote in message ... Travelled from Haywards Heath to Newark last Sunday. Asked for the cheapest way, and was told it would be £54. But when I got home, I checked prices online and found that a single From HH to Kings Cross Thameslink is £15.70 and a single from Kings Cross to Newark is £30.40. Total price £46.10. Why such the difference in price? Because it's not a rational system. For another example, there are plenty of places where A B and C are in that order along a line, but a ticket A-B costs more than a ticket A-C. A conspiracist might suggest that guarding against the exposure of examples such as yours is one of the reasons the useful part of the National Fares Manual (viz, the bit *with the fares*) is not available in 'electronic form'... -- Larry Lard Replies to group please |
#5
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![]() "Marcus Fox" wrote in message ... Travelled from Haywards Heath to Newark last Sunday. Asked for the cheapest way, and was told it would be £54. But when I got home, I checked prices online and found that a single From HH to Kings Cross Thameslink is £15.70 and a single from Kings Cross to Newark is £30.40. Total price £46.10. Why such the difference in price? The reason for the difference is that the £54 is for a Standard Open Single while the £30.40 KX-Newark fare is for a Cheap Day Single so you are not comparing like with like. Peter Smyth |
#6
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In message , at 17:24:39 on Thu, 26 Aug
2004, Peter Smyth remarked: Travelled from Haywards Heath to Newark last Sunday. Asked for the cheapest way, and was told it would be £54. But when I got home, I checked prices online and found that a single From HH to Kings Cross Thameslink is £15.70 and a single from Kings Cross to Newark is £30.40. Total price £46.10. Why such the difference in price? The reason for the difference is that the £54 is for a Standard Open Single while the £30.40 KX-Newark fare is for a Cheap Day Single so you are not comparing like with like. Is there not a Cheap Day Single from HH to Newark, then? If not, then perhaps this establishes some kind of "rule": never buy an Open Single if your journey spans two TOCs, always buy two Cheap Day Singles. -- Roland Perry |
#7
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"Piccadilly Pilot" wrote in message
... "Martin Underwood" wrote in message ... "Marcus Fox" wrote in message ... Travelled from Haywards Heath to Newark last Sunday. Asked for the cheapest way, and was told it would be £54. But when I got home, I checked prices online and found that a single From HH to Kings Cross Thameslink is £15.70 and a single from Kings Cross to Newark is £30.40. Total price £46.10. Why such the difference in price? Shows that you can't trust the answer given by the staff in a station (I presume it was at HH ticket office that you asked for the cheapest fare). Given a question like "what is the cheapest fare from HH to Newark", the ticket office should have searched for the cheapest combination of tickets (not beyond the wit of a computer) and sold you the two tickets that you mention. I bet you're well ****ed-off that they sold you a more expensive ticket... Doesn't that rather depend on the instructions given to the booking office staff and also exactly how the intending purchaser phrases the question?. It does: but I think "what is the cheapest fare from HH to Newark?" should elicit the cheapest possible fare even if that involves multiple tickets. But then of course it is not in the *railway's* best interests to tell you this, only in the *passenger's" best interests. Where there is a conflict of interest, who *can* you trust to give you information about the cheapest ticket? |
#8
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![]() "Peter Smyth" wrote in message ... "Marcus Fox" wrote in message ... Travelled from Haywards Heath to Newark last Sunday. Asked for the cheapest way, and was told it would be £54. But when I got home, I checked prices online and found that a single From HH to Kings Cross Thameslink is £15.70 and a single from Kings Cross to Newark is £30.40. Total price £46.10. Why such the difference in price? The reason for the difference is that the £54 is for a Standard Open Single while the £30.40 KX-Newark fare is for a Cheap Day Single so you are not comparing like with like. So what exactly is the difference? Do I get, for example, unlimited free coffee with the former? It was on a Sunday, so the whole day is off peak, and standard class is standard class. Marcus |
#9
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In message , at
20:05:08 on Thu, 26 Aug 2004, Martin Underwood remarked: I think "what is the cheapest fare from HH to Newark?" should elicit the cheapest possible fare even if that involves multiple tickets. I think this is explicitly excluded from the equation. Although some "cheaper" combinations of ticket are easy to predict, it would be difficult to train people to investigate all possibilities, given that (a) the railways don't have this computerised and (b) most employees have trouble selling simple one-leg tickets. -- Roland Perry |
#10
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In message , at 19:43:11 on
Thu, 26 Aug 2004, Marcus Fox remarked: So what exactly is the difference? You can use the more expensive one any day (perhaps within the next 30 days) at any time of day, and probably with any breaks of journey. Others can confirm the exact parameters. -- Roland Perry |
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