M J Forbes wrote:

"Ian F." wrote in message
...

Mrs. Ian: "Can I have a ticket to Boundary Zone 3 please?"
Ticket office woman: "No, sorry - I'm on my break."

Doesn't surprise me at all. Having lived in that area during the university
years, and having revisited recently, it seems that despite the superb
refurb/rebuild of what was once an awful station, Silverlink & NR can't be
bothered to endure the employment procedure to find "customer-facing" staff
that actually enjoy working with strangers.

At least at my local station they have the politeness to shut the window
and put a notice up to tell you to use the machine.

--
Jonathan Stott