Hello,

My web site on London's Trolleybuses www.trolleybus.net has being
going for five years now and now some of the pictures seen there are
now published in a book which came out today:

"The London Trolleybus Vol 2". Ken Blacker. Hardback £25.00 [ISBN
1854142852].

It is a major piece of work which has been several years in the making
with all pictures in colour selected from the collections of every
know post war photographer of London's trolleybuses. Meticulous
attention has been given to the historical data making this a
reference book which every trolleybus enthusiast should own.

You can buy this book on line at www.capitaltransport.com or by post
to Capital Transport Sales, 33 Shaw Crescent, Sanderstead, Surrey, CR2
9JB. Orders placed are postage free [within the UK] and if you mention
that you saw the details here, that would be appreciated.

David Bradley

From: David Bradley
Date: 28/11/2004 18:24 GMT

Hello,

My web site on London's Trolleybuses www.trolleybus.net has being
going for five years now and now some of the pictures seen there are
now published in a book which came out today:

"The London Trolleybus Vol 2". Ken Blacker. Hardback £25.00 [ISBN
1854142852].

It is a major piece of work which has been several years in the making

[snip]

And probably several more in the delivering as well if Capital Transport
Publishing's p*** awful performance at handling orders in the past is repeated;
amazon.co.uk claim it cannot be dispatched before Christmas and even then they
want to charge a supplement of £1.99 over and above the list price and their
own p&p because they regard it as a "hard to find" title. Since it was only
published two days ago this can only be an oblique reference to Capital
Transport Publishing being hard to deal with.

Place orders with Capital Transport at your peril. You may have a long wait in
store!

On 30 Nov 2004 19:31:32 GMT, (Mitdish) wrote:

From: David Bradley
Date: 28/11/2004 18:24 GMT

Hello,

My web site on London's Trolleybuses www.trolleybus.net has being
going for five years now and now some of the pictures seen there are
now published in a book which came out today:

"The London Trolleybus Vol 2". Ken Blacker. Hardback £25.00 [ISBN
1854142852].

It is a major piece of work which has been several years in the making

[snip]

And probably several more in the delivering as well if Capital Transport
Publishing's p*** awful performance at handling orders in the past is repeated;
amazon.co.uk claim it cannot be dispatched before Christmas and even then they
want to charge a supplement of £1.99 over and above the list price and their
own p&p because they regard it as a "hard to find" title. Since it was only
published two days ago this can only be an oblique reference to Capital
Transport Publishing being hard to deal with.

Place orders with Capital Transport at your peril. You may have a long wait in
store!

So you have placed more than one order to Capital Transport in the
past and for whatever reason they co*k*d up on every occasion? No
organisation is 100% perfect and without you giving chapter and verse
here to see why this was so, no further comment is possible.

A few moments ago I checked on the Amazon UK site and found the book
available for delivery in four to six weeks; there was no mention of
any supplements payable if the order was processed using a regular
credit card. With copies of the book piled high in our distribution
centre there is absolutely no reason why you can't have a copy within
7-10 days if you live within the UK and what's more p&p is free! £25
is all you pay. If you want it NOW you can always collect it directly
from an address in Sanderstead, Surrey.

Don't deny yourself from ordering an excellent book because of a rant
of a poster here who probably has an agenda of his own. I can assure
you this book will not disappoint.

David Bradley

And probably several more in the delivering as well if Capital Transport
Publishing's p*** awful performance at handling orders in the past is
repeated;
amazon.co.uk claim it cannot be dispatched before Christmas and even then
they
want to charge a supplement of £1.99 over and above the list price and
their
own p&p because they regard it as a "hard to find" title. Since it was
only
published two days ago this can only be an oblique reference to Capital
Transport Publishing being hard to deal with.

Place orders with Capital Transport at your peril. You may have a long
wait in
store!

I have no idea how quick or slow Capital Transport Publishing are to process
orders, but it would be wrong to conclude anything about how hard to deal
with they are just from amazon.co.uk's "hard to find" label. It could simply
be that the book is not held in stock at a wholesaler from which
amazon.co.uk normally order.

Guy

Guy Bentham wrote to uk.transport.london on Wed, 1 Dec 2004:

I have no idea how quick or slow Capital Transport Publishing are to process
orders, but it would be wrong to conclude anything about how hard to deal
with they are just from amazon.co.uk's "hard to find" label. It could simply
be that the book is not held in stock at a wholesaler from which
amazon.co.uk normally order.

Actually, if you want to by books - any books, not just by "Capital
Transport Publishing", the first place to stop is
http://www.bookbrain.co.uk

This will give you a list of all the Internet outlets from which you can
obtain the book, and list them in price order - including p&p. This can
make a significant difference, and you get books from the oddest sources
- I recently bought a prayer-book from a computer manual specialist.....
but hey, it was delivered in a couple of days!
--
"Mrs Redboots"
http://www.amsmyth.demon.co.uk/
Website updated 28 November 2004

From: David Bradley
Date: 30/11/2004 23:56 GMT

So you have placed more than one order to Capital Transport in the
past and for whatever reason they co*k*d up on every occasion? No
organisation is 100% perfect and without you giving chapter and verse
here to see why this was so, no further comment is possible.

They screwed up on my order for London Transport Coach Hires 1947 - 49 by David
Ruddom and Ken Glazier (published April 2001: ISBN 1-85414-259-3) and also did
so again with my order for By Tube Beyond Edgware by Tony Beard (published
March 2001: ISBN 1 85414 246 1).

Is further comment now possible?

Amazon don't show a £1.99 surcharge for By Tube Beyond Edgware or London
Transport Coach Hires, and claim they can get By Tube Beyond Edgware to buyers
before Christmas, I'll agree. London Transport Coach Hires on the other hand
has a delivery promise of "between 4 and 6 weeks", as does The London
Trolleybus Volume 2, and both carry the £1.99 supplement.

Staff of Ian Allan's bookshops and also the independent chain Methvens have
told me in the past that Capital Transport are very difficult people to
actually wring the goods out of (the Methven's chap described them to me as "A
rather casual one man and his dog hobbyist kind of publisher"). As a contrast
to the slap-happy Capital Transport way of doing business, earlier this year
within 48 hours of my order Methven's were able to get me a copy of a book
produced in 1936 by an American publisher. Capital Transport on the other hand
kept me farting about for something like 8 weeks on two occasions back in 2001
before either of the newly published books I'd ordered from them materialised.
That is not a sound way to conduct business.

For the last six months I have been the person operating Capital Transport’s
on-line and credit card sales.
I do take exception to the vulgar comments regarding this organisation that
have appeared on this site.
If you have had bad service in the past this is unfortunate but does not
entitle you to slag the company off in perpetuity.
The system is now very streamlined and can match any other retailer on earth.
Postage is always free to UK addresses.

I hope you will feel that you can apologise for you rantings.

Give us a try at www.capitaltransport.com



John Bradshaw


are


From: David Bradley
Date: 30/11/2004 23:56 GMT
So you have placed more than one order to Capital Transport in the
past and for whatever reason they co*k*d up on every occasion? No
organisation is 100% perfect and without you giving chapter and verse
here to see why this was so, no further comment is possible.
They screwed up on my order for London Transport Coach Hires 1947 - 49 by
David
Ruddom and Ken Glazier (published April 2001: ISBN 1-85414-259-3) and also
did
so again with my order for By Tube Beyond Edgware by Tony Beard (published
March 2001: ISBN 1 85414 246 1).
Is further comment now possible?
Amazon don't show a £1.99 surcharge for By Tube Beyond Edgware or London
Transport Coach Hires, and claim they can get By Tube Beyond Edgware to
buyers
before Christmas, I'll agree. London Transport Coach Hires on the other hand
has a delivery promise of "between 4 and 6 weeks", as does The London
Trolleybus Volume 2, and both carry the £1.99 supplement.
Staff of Ian Allan's bookshops and also the independent chain Methvens have
told me in the past that Capital Transport are very difficult people to
actually wring the goods out of (the Methven's chap described them to me as
"A
rather casual one man and his dog hobbyist kind of publisher"). As a
contrast
to the slap-happy Capital Transport way of doing business, earlier this year
within 48 hours of my order Methven's were able to get me a copy of a book
produced in 1936 by an American publisher. Capital Transport on the other
hand
kept me farting about for something like 8 weeks on two occasions back in
2001
before either of the newly published books I'd ordered from them
materialised.
That is not a sound way to conduct business.

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