Hi,

Just before Christmas my Oyster card died. I went through the process
of filling in the form to get a replacement but it was a couple of days
before I could goto Finchley Central (my home station) and get the card
renewed.

By this time the card came back to life and they refused to change the
card on the basis that it was now working. This morning I found the
card has stopped working again so hopefully it will remain dead until I
can get the card replaced.

Is this a common occurance? At Moorgate this morning the the ticket
inspector sugested that mobile phones can interfere with the card, it
so happens that my phone was in my pocket next to my card for the 30min
Journey from FC this morning.

When my card died before Christmas I was passing through Kings Cross
and was pretty much accused of trying to defraud LU out of their ticket
money despite my having the receipt for the annual ticket I renewed
just a few days before. The lady at the ticket barrier threatened to
confiscate my Oyster card.

Regards
Andy

wrote:
By this time the card came back to life and they refused to change the
card on the basis that it was now working. This morning I found the
card has stopped working again so hopefully it will remain dead until I
can get the card replaced.

My pre-pay card had been playing up for a while so I just took it to a
ticket window, the clerk had trouble getting it to work too (although
managed to verify its contents) and replaced it on the spot. I filled in
a form (although having to give a password/identity which I hadn't
originally had to do) and was away in 5 minutes all done and dusted. (I
hadn't let it die, though, which I guess made a bit of a difference as
the clerk was able to see how much needed to be transferred.)

I had the problem that I could not remember my password and had to
Oyster to find out what it was. When I called them their computer
system was down so I had to call back latter. By the time I did this
and was able to get to replace the card started working again and they
refused to change it.