The handheld scanners were only distributed to few PSA's a fortnight
ago. The remaining PSA's will receive it once they have received a full
feedback and satisfied with thier operating performance.
--
Many Thanks

Gunjani
Adopt the pace of nature, her secret is patience.
-- Ralph Waldo Emerson
--

In article ,
says...
I had a chat with a couple of Passenger Service Agents on the two DLR
trains I took home tonight, regarding implementation of Oystercard on DLR.

Highlights of the discussion:

A few (a very small number) of PSAs currently have handheld Oystercard
readers. One of the two PSAs I met tonight had one, and I was the first
non-Staff Oystercard holder he had encountered. He scanned my
Oystercard, and it worked OK. However, he commented that he has had some
problems scanning Staff Oystercards.

Theoretically all DLR PSAs have had a day's training on the handheld
reader. However (inevitably) some were on leave or off sick when the
training took place and (even more inevitably) some of the handheld
readers have been issued to PSAs who missed the day's training...

Both PSAs admitted that PSAs without a handheld reader will currently
take an Oystercard on trust, provided it's shown with a Photocard.
However, they seemed sure that the rollout of handheld readers to PSAs
will be progressing fairly rapidly.

Gunjani wrote in message om...
The handheld scanners were only distributed to few PSA's a fortnight
ago. The remaining PSA's will receive it once they have received a full
feedback and satisfied with thier operating performance.

All PSA's now appear to be equipped with the handheld scanners. I have
had my Oyster card checked twice with these machines with no problems.

The handheld devices do seem particularly bulky and (presumably) heavy
though. Are they capable of anything other than scanning Oysters?



MJ