On Thu, 19 May 2005 13:06:51 +0100, asdf
wrote:


If your Oyster card is registered, then (regardless of the cause) you
can get the problem fixed by calling the Oyster helpline (number is on
the back of the card). However, since it's an 0845 number, the call
may cost you more than the 40p you stand to reclaim...

Shouldn't. BT charge 3p/min peak, 1p/min offpeak to 0845 (plus vat?)

On Thu, 19 May 2005 07:41:09 +0100, Roland Perry
wrote:

I've got a prepay Oyster, and used it on one of my infrequent trips to
London yesterday.

As I left KX, after my third trip on the tube, I checked the card and it
said I'd been charged for 3 lots of £1.70 (itself a bit of a shock - my
mental image is still around the £1.20 level). But that's £5.10
altogether. Shouldn't it have been capped at £4.70 [my first trip
started at 11.30am], or does it only get recalculated overnight?

The last journey that takes you up to the cap should show as a reduced
price, and journeys after that show as £0.00.

This was my experience using capping late last in zones 1 to 3, and
getting capped at £5.20 for an off-peak Z1-4 travelcard.

--
Cheers,

Jason.

A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?
A: Top-posting.
Q: What is the most annoying thing on Usenet and in e-mail?

On Thu, 19 May 2005 23:41:48 GMT, Jason wrote:

On Thu, 19 May 2005 07:41:09 +0100, Roland Perry
wrote:

I've got a prepay Oyster, and used it on one of my infrequent trips to
London yesterday.

As I left KX, after my third trip on the tube, I checked the card and it
said I'd been charged for 3 lots of £1.70 (itself a bit of a shock - my
mental image is still around the £1.20 level). But that's £5.10
altogether. Shouldn't it have been capped at £4.70 [my first trip
started at 11.30am], or does it only get recalculated overnight?

The last journey that takes you up to the cap should show as a reduced
price, and journeys after that show as £0.00.

This was my experience using capping late last in zones 1 to 3, and
getting capped at £5.20 for an off-peak Z1-4 travelcard.

Oops - forgot to say that the reduced price fare showed up immediately
after the journey I hit the cap - which I checked on the big
multi-fare ticket machine upon exiting the tube station. Looking the
next day the bus from tube to home was £0.00.

--
Cheers,

Jason.

A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?
A: Top-posting.
Q: What is the most annoying thing on Usenet and in e-mail?

Ken wrote:

Shouldn't. BT charge 3p/min peak, 1p/min offpeak to 0845 (plus vat?)

Not everyone has BT. My service provider charges 10p off-peak to 0845
but geographic numbers are essentially free.
--
Michael Hoffman

On Thu, 19 May 2005 17:45:20 +0100, asdf
wrote in :
You can ask at the ticket office for a printout of your recent
journeys. I did this last week, for just rhe reason you mention. I
was given one with no problem, but I was told you can only get one
that covers the last 8 journeys.

Does anyone know how much of your journey history they actually keep?
Do they only retain the last 8 journeys, or can they trace everywhere
you've been since you got the card?

There was a thread a few weeks ago that suggested about two months.
The last 8 journeys is just the display on ticket machines or the printout
at the ticket window. You are supposed to be able to get a fuller history
mailed to you on request but I've not had need to use that yet.

===
Question
How can I check my Pre Pay journey history?

Answer
At present it is not possible to view your Pre Pay journey history on
our website. You can check your Pre Pay journey history at the multifare
ticket machines at Tube stations or you can get a printout from the Tube
station ticket office. Both of these options will give you details of the
last eight journeys made.

Additionally, you can obtain a statement of your last eight weeks journey
history by emailing us your security password, this would either have been
your motherF¢s maiden name, a memorable place or a memorable date, please
remember to include your address for postage. You can also call the Oyster
card Helpline, on 0845 330 9876 to request a statement.

You can check your Pre Pay balance on the Oyster card sales website.
After you have set up an online account at sales.oystercard.com click on
'buy tickets for this card'. Please then select your Oyster card number
from the drop down menu at the top of the page and click on 'buy tickets'.
When you select this option you will be shown all current tickets and the
Pre Pay balance on your Oyster card. You will then have the option to
renew current period tickets, add further Pre Pay to your card or cancel.

--
Ivan Reid, Electronic & Computer Engineering, ___ CMS Collaboration,
Brunel University. Room 40-1-B12, CERN
KotPT -- "for stupidity above and beyond the call of duty".

In message , at 09:30:50 on
Fri, 20 May 2005, Dr Ivan D. Reid remarked:

===
Question
How can I check my Pre Pay journey history?

Thanks, I didn't notice this when I visited the website.

Answer
At present it is not possible to view your Pre Pay journey history on
our website. You can check your Pre Pay journey history at the multifare
ticket machines at Tube stations or you can get a printout from the Tube
station ticket office. Both of these options will give you details of the
last eight journeys made.

Additionally, you can obtain a statement of your last eight weeks journey
history by emailing us your security password, this would either have been
your motherF¢s maiden name, a memorable place or a memorable date, please
remember to include your address for postage. You can also call the Oyster
card Helpline, on 0845 330 9876 to request a statement.

You can check your Pre Pay balance on the Oyster card sales website.
After you have set up an online account at sales.oystercard.com click on
'buy tickets for this card'.

Actually, you don't need to open an account, it tells you the balance if
al you do is enter the Oystercard number.

Please then select your Oyster card number
from the drop down menu at the top of the page and click on 'buy tickets'.
When you select this option you will be shown all current tickets and the
Pre Pay balance on your Oyster card. You will then have the option to
renew current period tickets, add further Pre Pay to your card or cancel.


--
Roland Perry

"asdf" wrote in message
...
If your Oyster card is registered, then (regardless of the cause) you
can get the problem fixed by calling the Oyster helpline (number is on
the back of the card). However, since it's an 0845 number..

020 7227 7886 is an alternative to 0845 3309876 for the Oyster Helpdesk.

Regards
Sunil