"If you have to rely on London Underground to get you to the airport
everyday, this service will revolutionise the way you travel." Some
revolution!

I never understood the real point of services from paddington. Unless
you
live in or near the paddington area or routes leading into it then
you've still got to crawl around on the circle line to get there and
wait
for the service to leave.

Well, you could always use the Bakerloo...

By the time you've done that you could
probably
be halfway to heathrow on the piccadilly line and have paid less than
half the price.

HEx is not supposed to be a substitute for the Piccadilly line. It is
not competing with LU for traffic, hence the extortionate fares. It is
supposed to compete with taxis; HEx to Paddington then taxi onward to
destination in central London being both faster and cheaper than
taking a taxi for the entire journey.

Surely if they want a really useful airport service they
should extend the 3rd rail system from south of the river to heathrow
too?

You seem to be assuming that providing a really useful service is one
of the aims of the privatised rail industry. See also the threads on
the London-Brighton bike ride, etc.

Boltar wrote:
I never understood the real point of services from paddington. Unless you
live in or near the paddington area or routes leading into it then
you've still got to crawl around on the circle line to get there and wait
for the service to leave. By the time you've done that you could probably
be halfway to heathrow on the piccadilly line and have paid less than half
the price. Surely if they want a really useful airport service they
should extend the 3rd rail system from south of the river to heathrow
too?

If laden down with luggage (and possibly children), doing Jubilee-
Bakerloo-Paddington then Heathrow Express is well worth the extra
ten quid for speed and accessability over Jubilee-Picadilly. IMO.

#Paul

In article , c.uk writes
If laden down with luggage (and possibly children), doing Jubilee-
Bakerloo-Paddington then Heathrow Express is well worth the extra ten
quid for speed and accessability over Jubilee-Picadilly. IMO.

If laden down with luggage (and possibly children), the fewer changes
the better, surely.

--
Thoss

"Richard J." wrote in message
. uk...

Heathrow Connect are still only running to Hayes tonight. In fact I've
just e-mailed them about the total lack of any explanation, forecast or
apology on their site. All they say is that "Heathrow Connect is
currently only operating between London and Hayes & Harlington", despite
claiming that "it's the best way to travel locally to and from Heathrow
Airport".

Make a complaint to the Advertising Standards Authority on the grounds that what
the advert says is not true. Is there any qualifier in the advert about the
service being occational or the usual one about not operating any of the
advertised services at all.

Its about time the ASA used their powers to force the transport industry to
shape up.

Roger

Roger R wrote:
"Richard J." wrote in message
. uk...

Heathrow Connect are still only running to Hayes tonight. In fact
I've just e-mailed them about the total lack of any explanation,
forecast or apology on their site. All they say is that "Heathrow
Connect is currently only operating between London and Hayes &
Harlington", despite claiming that "it's the best way to travel
locally to and from Heathrow Airport".

Make a complaint to the Advertising Standards Authority on the
grounds that what the advert says is not true. Is there any
qualifier in the advert about the service being occational or the
usual one about not operating any of the advertised services at all.

There is no such qualifier on their website www.heathrowconnect.co.uk,
just the blatant contradiction between their marketing blurb and the
actual service info.

I travelled to Hayes on one of their new Class 360s this morning.
Although it was indicated as going to Hayes on station displays, the
on-board announcements claimed it was going to Heathrow. Apparently
there is no provision in the p.a. system for terminating anywhere but
Heathrow. Amazingly there were no live announcements on the train about
stopping short at Hayes, not even when we pulled into the bay platform
there!

According to the driver, the problem at Heathrow is that once they enter
the stabling siding that they use at Terminal 4, the signal won't let
them out again. So they are stuck with terminating at Hayes until BAA
sort out the signal at Terminal 4, using their contractor Network Rail.
They couldn't even manage the Hayes-Paddington service properly this
afternoon, as the 16:41 was cancelled.

Incidentally, as far as I could see (from another train), the connection
from the Down Relief west of Hayes to the Heathrow branch is only to the
Up Airport track, so presumably the Heathrow-bound Connect services use
this track and switch to the Down Airport after the junction. By doing
this, the Connect trains won't interfere with FGW's Up and Down Main.

--
Richard J.
(to e-mail me, swap uk and yon in address)

Richard J. wrote:
Roger R wrote:

"Richard J." wrote in message
o.uk...


Heathrow Connect are still only running to Hayes tonight. In fact
I've just e-mailed them about the total lack of any explanation,
forecast or apology on their site. All they say is that "Heathrow
Connect is currently only operating between London and Hayes &
Harlington", despite claiming that "it's the best way to travel
locally to and from Heathrow Airport".

Make a complaint to the Advertising Standards Authority on the
grounds that what the advert says is not true. Is there any
qualifier in the advert about the service being occational or the
usual one about not operating any of the advertised services at all.


There is no such qualifier on their website www.heathrowconnect.co.uk,
just the blatant contradiction between their marketing blurb and the
actual service info.

I travelled to Hayes on one of their new Class 360s this morning.
Although it was indicated as going to Hayes on station displays, the
on-board announcements claimed it was going to Heathrow. Apparently
there is no provision in the p.a. system for terminating anywhere but
Heathrow. Amazingly there were no live announcements on the train about
stopping short at Hayes, not even when we pulled into the bay platform
there!

According to the driver, the problem at Heathrow is that once they enter
the stabling siding that they use at Terminal 4, the signal won't let
them out again. So they are stuck with terminating at Hayes until BAA
sort out the signal at Terminal 4, using their contractor Network Rail.
They couldn't even manage the Hayes-Paddington service properly this
afternoon, as the 16:41 was cancelled.

Incidentally, as far as I could see (from another train), the connection
from the Down Relief west of Hayes to the Heathrow branch is only to the
Up Airport track, so presumably the Heathrow-bound Connect services use
this track and switch to the Down Airport after the junction. By doing
this, the Connect trains won't interfere with FGW's Up and Down Main.

So far Heathrow Connect seems a bit rubbish. Didn't they do some trial
runs into T4 before they started running the service officially?

--
Dave Arquati
Imperial College, SW7
www.alwaystouchout.com - Transport projects in London

I'm a bit confused by what's been happening as reported on this thread.
Can someone more knowledgeable than me clarify, please?

As I understand it, Heathrow connect started with the summer timetable,
running to Heathrow. Owing to problems, timekeeping left a lot to be
desired. OK so far.

As from some date (unknown to me) the service was truncated at Hayes
whilst signalling problems are sorted out at Heathrow. The problem is
that the signal will not let trains out of the headshunt.

This is where I get confused. How could the service have run at all,
however badly, if this was the problem? Is it that the service hasn't
yet *actually* run to Heathrow? Is the problem something else, such as
an exceptionally long setting/release time allowing *a* service but not
the planned one? Awkward Slough IECC staff? Anytheng else?

Help!

Thanks,

PhilD


--

PhilD wrote:
I'm a bit confused by what's been happening as reported on this
thread. Can someone more knowledgeable than me clarify, please?

As I understand it, Heathrow connect started with the summer
timetable, running to Heathrow.

It started on Sunday 12 June. The Evening Standard claimed (on 16 June)
that the official launch was on Thursday 16 June.

Owing to problems, timekeeping left a lot to be desired. OK so far.

As from some date (unknown to me) the service was truncated at Hayes
whilst signalling problems are sorted out at Heathrow. The problem
is that the signal will not let trains out of the headshunt.

This is where I get confused. How could the service have run at
all, however badly, if this was the problem? Is it that the
service hasn't yet *actually* run to Heathrow? Is the problem
something else, such as an exceptionally long setting/release time
allowing *a* service but not the planned one? Awkward Slough IECC
staff? Anytheng else?

God knows. I've just phoned the number given on the HC website for "up
to the minute information". The person who answered couldn't say what
the problem was, or when the service to Heathrow might start/resume.
She wasn't even sure what company she worked for. And of course, they
haven't replied to the e-mail I sent on Monday.

The registrant of the www.heathrowconnect.co.uk site is BAA plc.
--
Richard J.
(to e-mail me, swap uk and yon in address)

Richard J. wrote:

God knows. I've just phoned the number given on the HC website for "up
to the minute information". The person who answered couldn't say what
the problem was, or when the service to Heathrow might start/resume.
She wasn't even sure what company she worked for. And of course, they
haven't replied to the e-mail I sent on Monday.

The registrant of the www.heathrowconnect.co.uk site is BAA plc.

I travelled on one this morning from Paddington to Southall. There was
no indication that it would terminate short; in fact there were frequent
onboard announcements that the destination was Heathrow. What the
reality was I cannot of course say.

--
John Ray, London UK.