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Old July 30th 05, 10:48 AM posted to uk.transport.london
TKD TKD is offline
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"Roland Perry" wrote in message
.uk...
In message , at 19:54:12 on Thu, 28 Jul 2005, Graham J
remarked:
It would certainly help me if tube stations had Oyster readers
whose sole function was to allow passengers to check the status of their
Oyster cards and collect any top-up.


Such readers are already attached to ticket machines at tube stations.
--
Roland Perry


Unfortunately those machines do not let you pick up online top-ups.
I know someone who got the impression that he could pick up a travelcard renewal
from the touch screen machine (he wanted to get a bus first that day instead of the tube)
He asked the staff at the station why it hadn't loaded. They said the ticket
hadn't been purchased online properly. Obviously that was not true.
They should have told him to pass through the barriers to collect the ticket. But they didn't.





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Old July 30th 05, 11:04 AM posted to uk.transport.london
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In message , at 10:48:30 on Sat,
30 Jul 2005, TKD remarked:
It would certainly help me if tube stations had Oyster readers
whose sole function was to allow passengers to check the status of their
Oyster cards and collect any top-up.


Such readers are already attached to ticket machines at tube stations.


Unfortunately those machines do not let you pick up online top-ups.


Oh dear, that's a bit of an oversight!
--
Roland Perry
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Old July 30th 05, 06:40 PM posted to uk.transport.london
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Mizter T wrote:
snip

Ultimately, I think that many would find it useful, but of course if
anyone was worried about it then they don't have to use the system.
Indeed I wouldn't recommend it to one of my scatterbrained friends. She
doesn't trust herself with a monthly Travelcard so buys a weekly one,
and she manages to lose an average of at least one a month. She doesn't
have an Oyster card, which is just as well as I reckon the Oyster
system couldn't cope with such consistant incompetence!

I don't really see any advantage of using an Oyster card as electronic
cash, over a debit card. Since TfL regards these as a possible source of
extra revenue, presumably retailers would have to pay some charge, in
the same way as they do when they accept credit cards.

As for losing Travel cards, I've lost one monthly and one weekly in a
ten-year period. I don't know if you still do, but you could get a
replacement for a monthly and also claim for any tickets that you
purchase while waiting for the new card. There was no replacement for
the weekly. Of course, you can't get a monthly now: that's why I had to
get an Oystercard.
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Old July 31st 05, 11:40 AM posted to uk.transport.london
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Paul wrote:
Mizter T wrote:
snip


Ultimately, I think that many would find it useful, but of course if
anyone was worried about it then they don't have to use the system.
Indeed I wouldn't recommend it to one of my scatterbrained friends. She
doesn't trust herself with a monthly Travelcard so buys a weekly one,
and she manages to lose an average of at least one a month. She doesn't
have an Oyster card, which is just as well as I reckon the Oyster
system couldn't cope with such consistant incompetence!

I don't really see any advantage of using an Oyster card as electronic
cash, over a debit card. Since TfL regards these as a possible source of
extra revenue, presumably retailers would have to pay some charge, in
the same way as they do when they accept credit cards.


I thought that the extra revenue would come from the interest on holding
thousands of pounds' worth of extra prepay in whichever bank they use,
but I don't know much about that financial stuff...


--
Dave Arquati
Imperial College, SW7
www.alwaystouchout.com - Transport projects in London
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Old July 31st 05, 01:19 PM posted to uk.transport.london
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On Sun, 31 Jul 2005 11:40:48 +0100, Dave Arquati wrote:

I thought that the extra revenue would come from the interest on holding
thousands of pounds' worth of extra prepay in whichever bank they use,
but I don't know much about that financial stuff...


You're right. Money that is just "waiting around" can be a very good
source of income, if actively managed. I used to work for a large
insurance company that made a tidy sum out of depositing money with a
merchant bank on the other side of the world just for a few *hours* each
night and over weekends (just because our banks are closed, it doesn't
follow that everyone else's are!)
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Old July 31st 05, 03:14 PM posted to uk.transport.london
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Paul wrote:
Mizter T wrote:
snip

Ultimately, I think that many would find it useful, but of course if
anyone was worried about it then they don't have to use the system.
Indeed I wouldn't recommend it to one of my scatterbrained friends. She
doesn't trust herself with a monthly Travelcard so buys a weekly one,
and she manages to lose an average of at least one a month. She doesn't
have an Oyster card, which is just as well as I reckon the Oyster
system couldn't cope with such consistant incompetence!

I don't really see any advantage of using an Oyster card as electronic
cash, over a debit card. Since TfL regards these as a possible source of
extra revenue, presumably retailers would have to pay some charge, in
the same way as they do when they accept credit cards.



You ask why use Oyster as an e-money system when a debit card can be
used? I wouldn't use a debit card to buy a newspaper or a pint of milk
- indeed, the shop keeper wouldn't allow it. The Oyster e-money system
would be aimed at small purchases. A similar system in Hong Kong using
the 'Octopus' transport system smartcard has bee very successful.

The problem with debit card payments are twofold.

(1) Most debit/credit card payments are authorised online which takes
time (i.e. too much faffing around). An Oyster e-money system wouldn't
need to connect to the central database for each transaction. AIUI the
Oyster e-money system would work differently - there'd be no need to
authorise each payment online, the amount would just be debited from
the card straight away. The Oyster terminal in the shop would hold a
list of the blocked (i.e. lost or stolen) Oyster cards that wouldn't
work, and each evening the terminals in the shop would download it's
transaction data to the central database in order to reconcile the
records. I believe this is how the Oyster terminals in newsagents
already work - they are not constantly connected to the central
database, but dial-up each night.

(2) The cost of a debit/credit card transaction levied by the merchant
card services company (i.e. the bank) dissuades shopkeepers from
accepting them for small purchases, and leads many of them to impose a
minimum purchase value and/or a supplementary cost for the priviledge
of using a debit/credit card. I suspect that with any Oyster e-money
system any costs would be smaller, or far more likely there'd be a
different economic model in use, where there would not be a cost for
each transaction.

(I'm no expert, so what follows is just amateur speculation, and
perhaps it doesn't really equate but I'll write it nontheless. The
Oyster e-money system may actually reduce transaction costs with
regards to the flows of money between the newsagents and TfL. At the
moment the newsagents have to forward money to TfL for all the tickets
they sell, presumably keeping a small commission for each sale. In the
future people would also be spending e-money via their Oyster card, so
there'd be a flow of money from TfL to the newsagents. To a certain
extent this would cancel out the flow going the other way. This works
on the presumption that there are two distinct user groups: those
spending e-money in newsagents who have topped up their balance
directly with TfL on the tube - perhaps via the upcoming auto-topup
system; and those who are buying tickets or topping up their Pre Pay at
a newsaganets, who pay with cash.)


Anyhow, I'm sure that enough people would find an Oyster e-money system
useful and I reckon it'd be pretty successful. Though for those wary of
Big Brother it'd be something to steer clear of.



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