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#1
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Hi, late last week I realised my pre-pay oyster card was getting low
(90p left) so I decided to top it up. Usually I use the touch-screen terminals in underground stations, but I was in a rush and saw there was a top-up terminal in a newsagents. After leaving my card on the circular blue reader whilst I paid, he gave me the following receipt: --------------------------- Tfl ticket outlet Add Pre Pay 18/10/05 TOTAL 10.00 CASH 10.00 Oyster Crd 123123123 12 Please keep this receipt You may need to quote yo Oyster card number if yo www.tfl.gov.uk/oyster 18/10/05 12:23 12345 12345 12 --------------------------- (the truncated text in the middle is how it was printed on the receipt, I presume the words are 'you'/'your'.) I logged into the Oyster website at tfl.org and it still says I have only 90p, not 10.90. Do I need to wait longer for the money to register or do I need to do something more to validate it or something? Thanks in advance |
#2
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On 20 Oct 2005 02:55:56 -0700, "James"
wrote: I logged into the Oyster website at tfl.org and it still says I have only 90p, not 10.90. Do I need to wait longer for the money to register or do I need to do something more to validate it or something? So how long did you leave between buying the top-up and checking on-line? Did the card function? Presumably you topped-up at the newsagent instead of on-line because you had an imminent journey to make? Why not auto top-up? You might even still be in line for the £10 bonus. Anyone know if the quota's run out yet? |
#3
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So how long did you leave between buying the top-up and checking
on-line? Did the card function? Presumably you topped-up at the newsagent instead of on-line because you had an imminent journey to make? I topped up in the newsagents two days ago (see date/time in receipt) and checked on-line a few hours later and the website said my credit was still 9p. Since this was less than the 24 hours the website said it might take to register the credit I thought nothing of it and bought a 1.20 ticket for the bus. Today I checked the website again and it still says 9p, and this is nearly 48 hours since I topped-up in the newsagents. Why not auto top-up? You might even still be in line for the £10 bonus. Anyone know if the quota's run out yet? I will do in future, I was just wondering how long it would take for my credit to show up. |
#4
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On 20 Oct 2005 04:14:48 -0700, "James"
wrote: Why not auto top-up? You might even still be in line for the £10 bonus. Anyone know if the quota's run out yet? I will do in future, I was just wondering how long it would take for my credit to show up. It probably HAS shown up on the card, which is what matters. The reader on the 'bus looks at the card. It doesn't log on to a central computer system. |
#5
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Laurence Payne wrote:
On 20 Oct 2005 02:55:56 -0700, "James" wrote: I logged into the Oyster website at tfl.org and it still says I have only 90p, not 10.90. Do I need to wait longer for the money to register or do I need to do something more to validate it or something? So how long did you leave between buying the top-up and checking on-line? Did the card function? Presumably you topped-up at the newsagent instead of on-line because you had an imminent journey to make? Why not auto top-up? You might even still be in line for the £10 bonus. Anyone know if the quota's run out yet? I got the £10 discount two days ago. The quota is now 20,000 (was 10,000 initially). -- Richard J. (to e-mail me, swap uk and yon in address) |
#6
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I logged into the Oyster website at tfl.org and it still says I have
only 90p, not 10.90. Do I need to wait longer for the money to register or do I need to do something more to validate it or something? The Oyster Card system is asynchronous. The only place to get your most up to date balance is from the card itself. When you check your balance online you get the last balance that has been communicated from the card via a barrier or validator back to the main system. |
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