Richard J. wrote on Mon, 31 Oct 2005
Iain Archer wrote:

From Your-guide-to_Oyster-2005-02-27.pdf:

What's the full URL of that file? I can't see it in the menus in the
"Tickets and Oyster" part of the TfL site.


Knew I should have quoted it in full.

http://www.tfl.gov.uk/tfl/fares-tick...Your-guide-to-
Oyster-2005-02-27.pdf

at http://www.tfl.gov.uk/tfl/fares-tick...ster/guide.asp


It looks like something that should be sent to all new Oyster holders.
I bought online an Oyster card with Pre-Pay and Auto top-up, and was
surprised that it arrived through the post with no guidance on its use
whatever.

I've recently done the same thing. Even with the on-line help pages,
etc, I still had to seek their email advice about getting my auto top-up
initialised at Wimbledon without including a journey, and then a 1.10
refund afterward. And the more I got into it, the more klunks and gaps
in their information and other systems seemed to turn up for me to ask
or write about.
--
Iain Archer To email, please use Reply-To address