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Old April 10th 06, 12:20 AM posted to uk.transport.london
MIG MIG is offline
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Default Another Oyster Query


TKD wrote:
I hold a paper travelcard for zones 1-4 (issued at a national rail
station), and occasionally need to travel to zone 5. Until last
December I always paid the difference in cash before the journey, but
the penal hike of cash fares meant that I have now bought a pay as you
go oyster. At the time of purchase (at Victoria TfL enquiry office) I
asked how I should use it for a such a zone extension - if I touched in
at the start of the journey I would presumably be charged for the Z1-4
section for which I already hold a travelcard. Yet once on the train
there is no way to validate the ticket on passing into Z5. The reply
was to tell staff at my destination station who would then deduct the
correct amount from the card.

Well, yesterday I tried this for the first time, travelling to
Cockfosters. Staff there absolutely refused to deduct the correct
amount, saying I should put the whole journey on the oyster card. I
pointed out (politely) that I was following TfL advice, but that made
no difference. After about ten minutes arguing they let me through the
barrier (so I got a free ride), but this is clearly unsatisfactory.

How should I temporarily extend the range of a paper travelcard using
PAYG oyster?


You can't. You should buy your season ticket on Oyster if you want to use
Oyster PAYG for extensions. Paper tickets and Oyster PAYG extensions are
not intended to work together in the way you desire.



Non-Oyster Underground fares have been put up punitively, but if you
live near a National Rail station you don't have the option of Oyster
for your travelcard. Walking to the nearest place that you can get an
Oyster travelcard on the morning when you need to renew is not exactly
practical, although it may be practical to have some prepay credit on
your Oyster to use when needed.

So people who have to buy an extension ticket in advance are having
their fares put up to £3 or else have to break their journey to use
prepay.

This seems insane for a system that is supposed to make things simple
and convenient, and it's a shameful way to treat people who have
actually paid TfL in advance for their prepay.

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Old April 10th 06, 12:46 AM posted to uk.transport.london
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Default Another Oyster Query

MIG wrote:

Non-Oyster Underground fares have been put up punitively, but if you
live near a National Rail station you don't have the option of Oyster
for your travelcard. Walking to the nearest place that you can get an
Oyster travelcard on the morning when you need to renew is not exactly
practical, although it may be practical to have some prepay credit on
your Oyster to use when needed.


Aren't there the options to renew in advance/over the phone/online?

(Mind you the latter two weren't available for the student discounted Oyster
when I last tried to renew that way. I got a rude email from TfL whining on
about fraud prevention when these methods perform identical security checks
to turning up to the ticket hall in person or using the card in practice.
Contrast with National Rail who generally have no problems selling railcard
discounted tickets online or at machines...)


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Old April 10th 06, 01:25 AM posted to uk.transport.london
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Default Another Oyster Query

On Mon, 10 Apr 2006 01:46:01 +0100, "Tim Roll-Pickering"
wrote:

MIG wrote:

Non-Oyster Underground fares have been put up punitively, but if you
live near a National Rail station you don't have the option of Oyster
for your travelcard. Walking to the nearest place that you can get an
Oyster travelcard on the morning when you need to renew is not exactly
practical, although it may be practical to have some prepay credit on
your Oyster to use when needed.


Aren't there the options to renew in advance/over the phone/online?


Yes, although with the latter two, you have to nominate a Tube/DLR
station to collect the renewal from when you touch in, so it's not
much use if you don't start your journey at one.

However, there are over 2200 Oyster Ticket Stops (newsagents etc which
sell Oyster cards) in the capital, where you can renew your ticket. I
expect most people live within walking distance of at least one.

And the barriers warn you when your ticket is about to expire, which
helps you to remember to renew it in advance so you don't end up
having to renew it on the morning.

(Mind you the latter two weren't available for the student discounted Oyster
when I last tried to renew that way. I got a rude email from TfL whining on
about fraud prevention when these methods perform identical security checks
to turning up to the ticket hall in person or using the card in practice.
Contrast with National Rail who generally have no problems selling railcard
discounted tickets online or at machines...)


Yes, it's annoying that you can't buy Railcard discounted Travelcards
from Tube ticket machines, even when the ticket office is closed
(meaning you have to either pay the full price, or travel without a
ticket and hope you get treated sympathetically at your destination).
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Old April 10th 06, 02:07 AM posted to uk.transport.london
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Default Another Oyster Query

asdf wrote:

Aren't there the options to renew in advance/over the phone/online?


Yes, although with the latter two, you have to nominate a Tube/DLR
station to collect the renewal from when you touch in, so it's not
much use if you don't start your journey at one.


However, there are over 2200 Oyster Ticket Stops (newsagents etc which
sell Oyster cards) in the capital, where you can renew your ticket. I
expect most people live within walking distance of at least one.


How good are these at a) handling the discounts; and b) taking credit/debit
cards for huge sums in one go?

And the barriers warn you when your ticket is about to expire, which
helps you to remember to renew it in advance so you don't end up
having to renew it on the morning.


Yeah but one goes through the barriers so fast, especially in the peak
morning, that this often doesn't register with you. And of course someone
based at a National Rail station has a strong prospect of not having
barriers to go through when they return at the end of the day.

Yes, it's annoying that you can't buy Railcard discounted Travelcards
from Tube ticket machines, even when the ticket office is closed
(meaning you have to either pay the full price, or travel without a
ticket and hope you get treated sympathetically at your destination).


Can you get Railcard discounts on any tickets from tube stations then? The
information at them is utterly unclear.


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Old April 10th 06, 06:40 AM posted to uk.transport.london
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Default Another Oyster Query

"Tim Roll-Pickering" wrote in message
...
....
Contrast with National Rail who generally have no problems selling
railcard discounted tickets online or at machines...)


Yes, "generally", but it still annoys me that the machine at my SWT station
won't sell me during the week (off-peak) a Network card reduced fare that it
is happy to sell me at the weekend, even when the fare is above the £10
mid-week minimum.
--
David Biddulph




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Old April 10th 06, 12:33 PM posted to uk.transport.london
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Default Another Oyster Query

Tim Roll-Pickering wrote:
MIG wrote:

Non-Oyster Underground fares have been put up punitively, but if you
live near a National Rail station you don't have the option of Oyster
for your travelcard. Walking to the nearest place that you can get an
Oyster travelcard on the morning when you need to renew is not exactly
practical, although it may be practical to have some prepay credit on
your Oyster to use when needed.


Aren't there the options to renew in advance/over the phone/online?

(Mind you the latter two weren't available for the student discounted Oyster
when I last tried to renew that way. I got a rude email from TfL whining on
about fraud prevention when these methods perform identical security checks
to turning up to the ticket hall in person or using the card in practice.
Contrast with National Rail who generally have no problems selling railcard
discounted tickets online or at machines...)


....which is extremely odd, because the student entitlement is coded onto
the card - and that must be registered on the central database somewhere
(or at any rate, when the ticket gate comes to place the discount
travelcard onto the Oyster, it could refuse to do it if it doesn't find
the discount entitlement).

The TfL system is extremely secure in this respect, compared to National
Rail, where I could buy a railcard-discounted ticket and travel between
gated stations without needing to produce a railcard.

--
Dave Arquati
Imperial College, SW7
www.alwaystouchout.com - Transport projects in London
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Old April 10th 06, 01:23 PM posted to uk.transport.london
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Default Another Oyster Query

Dave Arquati wrote:

(Mind you the latter two weren't available for the student discounted
Oyster when I last tried to renew that way. I got a rude email from TfL
whining on about fraud prevention when these methods perform identical
security checks to turning up to the ticket hall in person or using the
card in practice. Contrast with National Rail who generally have no
problems selling railcard discounted tickets online or at machines...)


...which is extremely odd, because the student entitlement is coded onto
the card - and that must be registered on the central database somewhere
(or at any rate, when the ticket gate comes to place the discount
travelcard onto the Oyster, it could refuse to do it if it doesn't find
the discount entitlement).


It may have changed since I last tried this. My current Oyster has the photo
card built in but the old student discount had a separate photcard - was
that discount entitlement coded in? I was under the impression that that was
what the staff were doing when I asked to transfer the Oyster over but

The TfL system is extremely secure in this respect, compared to National
Rail, where I could buy a railcard-discounted ticket and travel between
gated stations without needing to produce a railcard.


Or in some cases just travel! I'd like to know how one can buy tickets on
the GOBLIN...


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