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#1
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![]() TKD wrote: I hold a paper travelcard for zones 1-4 (issued at a national rail station), and occasionally need to travel to zone 5. Until last December I always paid the difference in cash before the journey, but the penal hike of cash fares meant that I have now bought a pay as you go oyster. At the time of purchase (at Victoria TfL enquiry office) I asked how I should use it for a such a zone extension - if I touched in at the start of the journey I would presumably be charged for the Z1-4 section for which I already hold a travelcard. Yet once on the train there is no way to validate the ticket on passing into Z5. The reply was to tell staff at my destination station who would then deduct the correct amount from the card. Well, yesterday I tried this for the first time, travelling to Cockfosters. Staff there absolutely refused to deduct the correct amount, saying I should put the whole journey on the oyster card. I pointed out (politely) that I was following TfL advice, but that made no difference. After about ten minutes arguing they let me through the barrier (so I got a free ride), but this is clearly unsatisfactory. How should I temporarily extend the range of a paper travelcard using PAYG oyster? You can't. You should buy your season ticket on Oyster if you want to use Oyster PAYG for extensions. Paper tickets and Oyster PAYG extensions are not intended to work together in the way you desire. Non-Oyster Underground fares have been put up punitively, but if you live near a National Rail station you don't have the option of Oyster for your travelcard. Walking to the nearest place that you can get an Oyster travelcard on the morning when you need to renew is not exactly practical, although it may be practical to have some prepay credit on your Oyster to use when needed. So people who have to buy an extension ticket in advance are having their fares put up to £3 or else have to break their journey to use prepay. This seems insane for a system that is supposed to make things simple and convenient, and it's a shameful way to treat people who have actually paid TfL in advance for their prepay. |
#2
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MIG wrote:
Non-Oyster Underground fares have been put up punitively, but if you live near a National Rail station you don't have the option of Oyster for your travelcard. Walking to the nearest place that you can get an Oyster travelcard on the morning when you need to renew is not exactly practical, although it may be practical to have some prepay credit on your Oyster to use when needed. Aren't there the options to renew in advance/over the phone/online? (Mind you the latter two weren't available for the student discounted Oyster when I last tried to renew that way. I got a rude email from TfL whining on about fraud prevention when these methods perform identical security checks to turning up to the ticket hall in person or using the card in practice. Contrast with National Rail who generally have no problems selling railcard discounted tickets online or at machines...) |
#3
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On Mon, 10 Apr 2006 01:46:01 +0100, "Tim Roll-Pickering"
wrote: MIG wrote: Non-Oyster Underground fares have been put up punitively, but if you live near a National Rail station you don't have the option of Oyster for your travelcard. Walking to the nearest place that you can get an Oyster travelcard on the morning when you need to renew is not exactly practical, although it may be practical to have some prepay credit on your Oyster to use when needed. Aren't there the options to renew in advance/over the phone/online? Yes, although with the latter two, you have to nominate a Tube/DLR station to collect the renewal from when you touch in, so it's not much use if you don't start your journey at one. However, there are over 2200 Oyster Ticket Stops (newsagents etc which sell Oyster cards) in the capital, where you can renew your ticket. I expect most people live within walking distance of at least one. And the barriers warn you when your ticket is about to expire, which helps you to remember to renew it in advance so you don't end up having to renew it on the morning. (Mind you the latter two weren't available for the student discounted Oyster when I last tried to renew that way. I got a rude email from TfL whining on about fraud prevention when these methods perform identical security checks to turning up to the ticket hall in person or using the card in practice. Contrast with National Rail who generally have no problems selling railcard discounted tickets online or at machines...) Yes, it's annoying that you can't buy Railcard discounted Travelcards from Tube ticket machines, even when the ticket office is closed (meaning you have to either pay the full price, or travel without a ticket and hope you get treated sympathetically at your destination). |
#4
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asdf wrote:
Aren't there the options to renew in advance/over the phone/online? Yes, although with the latter two, you have to nominate a Tube/DLR station to collect the renewal from when you touch in, so it's not much use if you don't start your journey at one. However, there are over 2200 Oyster Ticket Stops (newsagents etc which sell Oyster cards) in the capital, where you can renew your ticket. I expect most people live within walking distance of at least one. How good are these at a) handling the discounts; and b) taking credit/debit cards for huge sums in one go? And the barriers warn you when your ticket is about to expire, which helps you to remember to renew it in advance so you don't end up having to renew it on the morning. Yeah but one goes through the barriers so fast, especially in the peak morning, that this often doesn't register with you. And of course someone based at a National Rail station has a strong prospect of not having barriers to go through when they return at the end of the day. Yes, it's annoying that you can't buy Railcard discounted Travelcards from Tube ticket machines, even when the ticket office is closed (meaning you have to either pay the full price, or travel without a ticket and hope you get treated sympathetically at your destination). Can you get Railcard discounts on any tickets from tube stations then? The information at them is utterly unclear. |
#5
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"Tim Roll-Pickering" wrote in message
... .... Contrast with National Rail who generally have no problems selling railcard discounted tickets online or at machines...) Yes, "generally", but it still annoys me that the machine at my SWT station won't sell me during the week (off-peak) a Network card reduced fare that it is happy to sell me at the weekend, even when the fare is above the £10 mid-week minimum. -- David Biddulph |
#6
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Tim Roll-Pickering wrote:
MIG wrote: Non-Oyster Underground fares have been put up punitively, but if you live near a National Rail station you don't have the option of Oyster for your travelcard. Walking to the nearest place that you can get an Oyster travelcard on the morning when you need to renew is not exactly practical, although it may be practical to have some prepay credit on your Oyster to use when needed. Aren't there the options to renew in advance/over the phone/online? (Mind you the latter two weren't available for the student discounted Oyster when I last tried to renew that way. I got a rude email from TfL whining on about fraud prevention when these methods perform identical security checks to turning up to the ticket hall in person or using the card in practice. Contrast with National Rail who generally have no problems selling railcard discounted tickets online or at machines...) ....which is extremely odd, because the student entitlement is coded onto the card - and that must be registered on the central database somewhere (or at any rate, when the ticket gate comes to place the discount travelcard onto the Oyster, it could refuse to do it if it doesn't find the discount entitlement). The TfL system is extremely secure in this respect, compared to National Rail, where I could buy a railcard-discounted ticket and travel between gated stations without needing to produce a railcard. -- Dave Arquati Imperial College, SW7 www.alwaystouchout.com - Transport projects in London |
#7
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Dave Arquati wrote:
(Mind you the latter two weren't available for the student discounted Oyster when I last tried to renew that way. I got a rude email from TfL whining on about fraud prevention when these methods perform identical security checks to turning up to the ticket hall in person or using the card in practice. Contrast with National Rail who generally have no problems selling railcard discounted tickets online or at machines...) ...which is extremely odd, because the student entitlement is coded onto the card - and that must be registered on the central database somewhere (or at any rate, when the ticket gate comes to place the discount travelcard onto the Oyster, it could refuse to do it if it doesn't find the discount entitlement). It may have changed since I last tried this. My current Oyster has the photo card built in but the old student discount had a separate photcard - was that discount entitlement coded in? I was under the impression that that was what the staff were doing when I asked to transfer the Oyster over but The TfL system is extremely secure in this respect, compared to National Rail, where I could buy a railcard-discounted ticket and travel between gated stations without needing to produce a railcard. Or in some cases just travel! I'd like to know how one can buy tickets on the GOBLIN... |
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