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London Transport (uk.transport.london) Discussion of all forms of transport in London. |
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#1
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Just got myself a PAYG Oyster.
I CBA to stand in line at the counter and fill in a form just to 'protect' my 5 pounds worth of credit. But I am interested in knowing that it records my journeys correctly so I go to the website, type in my number and what do I get "We are unable to provide this informaton for an unregistered card" WTF not. Surely I should be as entitled to confirm that the system has recorded my journeys correctly as the next person. tim |
#2
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tim (back at home) wrote:
Just got myself a PAYG Oyster. I CBA to stand in line at the counter and fill in a form just to 'protect' my 5 pounds worth of credit. But I am interested in knowing that it records my journeys correctly so I go to the website, type in my number and what do I get "We are unable to provide this informaton for an unregistered card" WTF not. Surely I should be as entitled to confirm that the system has recorded my journeys correctly as the next person. No idea. But if you go to one of the larger ticket tube station machines (the ones with a big screen) and touch your Oyster on the pad it will display a listing of your last ten or so journeys. I find that much easier to check my pre-pay usage than fiddling around on the web. PaulO |
#3
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On Mon, 28 Aug 2006 17:12:32 +0100, "tim \(back at home\)"
wrote: Just got myself a PAYG Oyster. I CBA to stand in line at the counter and fill in a form just to 'protect' my 5 pounds worth of credit. But I am interested in knowing that it records my journeys correctly so I go to the website, type in my number and what do I get "We are unable to provide this informaton for an unregistered card" WTF not. Surely I should be as entitled to confirm that the system has recorded my journeys correctly as the next person. tim Probably because of data protection act worries about who might be tracking your unregistered card. i.e. because you have elected to leave it unregistered, they cannot be sure that it's not your stalker ex-girlfriend or evil employer trying to track you. If you register the card then it's usage can be tracked through your online account but the burden for identifying that you are you has shifted to yourself (i.e. you are expected to take care of the username and password). With an unregistered card they don't have those controls. So rather than leave themselves open to accusation of being careless with your data, they have maybe just instigated a blanket ban on providing data for unregistered cards. Or, it could be that it is simply too soon after the card was first opened/used? |
#4
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No idea. But if you go to one of the larger ticket tube station
machines (the ones with a big screen) and touch your Oyster on the pad it will display a listing of your last ten or so journeys. I find that much easier to check my pre-pay usage than fiddling around on the web. PaulO Are you also able to print your journey history using touch screen ticket machines? I'm sure I read in the most recent copy of 'The Londoner' that you can get your journey history printed at tube ticket offices and also using ticket machines. I didn't see this feature on the machines when I tried last weekend though. Dominic |
#6
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On Mon, 28 Aug 2006 17:12:32 +0100, tim (back at home) wrote:
Just got myself a PAYG Oyster. I CBA to stand in line at the counter and fill in a form just to 'protect' my 5 pounds worth of credit. But I am interested in knowing that it records my journeys correctly so I go to the website, type in my number and what do I get "We are unable to provide this informaton for an unregistered card" WTF not. Surely I should be as entitled to confirm that the system has recorded my journeys correctly as the next person. Not really an answer to your question, but TfL don't like unregistered Oyster users much. When I called the helpline to get an unresolved journey fixed, I was flatly told that they wouldn't help me because my card was unregistered. (Even though when I checked my journey history on a Tube ticket machine, it said "You have an unresolved journey, please call the Oyster helpline on...".) This was despite the fact that the unresolved journey was the fault of the system (rather than, say, my forgetfulness), and it was obvious by looking at the journey history what had happened and that there was no attempt at fraud. This was a year or so ago though, so they may have since changed the policy. |
#7
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#8
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asdf wrote:
Not really an answer to your question, but TfL don't like unregistered Oyster users much. Which is a bit silly, because if they really didn't like the use of unregistered Oyster cards, they could just make it compulsory to register when obtaining the card! Neil |
#9
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In message . com, Neil
Williams writes asdf wrote: Not really an answer to your question, but TfL don't like unregistered Oyster users much. Which is a bit silly, because if they really didn't like the use of unregistered Oyster cards, they could just make it compulsory to register when obtaining the card! That would be a barrier to people agreeing to use Oyster. There are plenty of people around who think that the State [sic] have too much information about what people get up to. In this case, there are benefits for those that register; but those that chose not to register can enjoy most of the functions of Oyster. Not registering for Oyster is also quicker for those in a rush when they first arrive in London (they can register at their convenience later). -- Paul G Typing from Barking |
#10
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In message , Paul G
writes (they can register at their convenience later). Now *there's an interesting place to allow registration (and top up)! :-) I'll get my coat....... -- Ian Jelf, MITG Birmingham, UK Registered Blue Badge Tourist Guide for London and the Heart of England http://www.bluebadge.demon.co.uk |
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