On Mon, 30 Oct 2006 17:45:56 GMT, "Robin Mayes"
wrote:

Out of interest, have you raised your concerns with TfL?

Paul and others who work for LUL respond to queries on this group to try and
help people out, yet several posts recently appear to be attacking Paul
personally for the rules to deal with Oyster TfL have imposed. Paul doesn't
work in the TfL customer relations department. which, I feel., some recent
comments should be addressed, so those who are implementing these rules can
be advised of the concerns raised.

Thank you Robin. I am clearly attempting to explain something that is
seen as indefensible by a fair slice of group opinion. I might work for,
I may even have been one of the brains behind the Prestige project but
I'm not here to defend a policy I did not develop and do not have
responsibility for. Those who are fed up with it should direct their ire
at LU directly.

I don't come here and contribute to be "beaten around the head". Whether
people like it or not a stored value type product requires an entry and
an exit to work properly - that is how it works. It cannot work any
other way unless you have flat fares which are deducted solely on entry
as in New York on the Subway.

I was going to draft a detailed explanation about the forthcoming change
but I don't see that there is any point because such a post will simply
attract unwarranted criticism when I am trying to be helpful. Sorry to
those who asked for it but there's no point in perpetuating the
criticism. I won't be responding to other posts in the thread even
though some of the conclusions are clearly incorrect.
--
Paul C


Admits to working for London Underground!