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London Transport (uk.transport.london) Discussion of all forms of transport in London. |
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#10
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![]() No there won't as there are special facilities built into the entire system to deal with emergency situations. These have been enhanced to add new functionality as part of the software developments to support this change to pre-pay arrangements. No it doesn't. On Saturday there was a "one under" at Camden Town which, coupled with planned engineering work, took out a major part of the Northern Line. Despite the "software developments" Pauln refers to, it took 3 or 4 people around in the NOC working flat-out over 45 minutes to make the necessary changes to gate settings at all the stations so-affected. In fact since the NOC started "dry running" this procedure prior to today's launch of capping etc it has been common for an incident to be over before all such settings have managed to be applied, such is the user-unfriendliness of the program. A classic comment yesterday from someone at Prestige was that it wasn't the fault of their system, but rather that it was now "being used too much"!!! For example, a simple service suspension requires auto-continuation, auto-completion and emergency bit (return all paper tickets) put on at each termination point, each adjacent station on any line serving that station and any other stations within walking distance but not directly linked (i.e. Aldgate to Aldgate East, Bayswater to Queensway). In addition settings have to be altered at all stations along the suspended section too. Changes have to be applied and taken off separately in most cases. Nor are these changes applied and removed at the same times. Some settings must be applied imediately, some are back-dated 3 hours before the incident commenced, some are removed 1 hour after the service resumes and/or the station reopens, others must be left on for the seven following days! |