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On Wed, 06 Dec 2006 16:46:10 GMT, Richard J. wrote:
[1] I remember the reason why I don't do auto-top-up now - you need to nominate a Tube station to start it from, from which you have to travel or you end up with an unresolved journey, and I never quite know where or when I'll use my Oyster next. The advice I got from the Oyster helpline last year was to get auto-setup put on the card by touching in at my nominated tube station, and to get the ticket clerk there to cancel the unresolved journey. That worked fine, but I'm not sure if it can still be done that way afte the new procedures were announced for handling unresolved journeys. Apparently not. According to the new rules posted here, you'll only be able to get unresolved journeys fixed at ticket offices if it was due to a system failure. You'd have to phone the helpline and ask them to refund your 4 quid. |
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