"sweek" wrote in
oups.com:

This is my journey history for last Saturday. I was already expecting
this all to go wrong, and I think it did here... but can anyone tell
me exactly what happened?

Basically, I left from home and went to Bow Road where I met up with
friends, to then travel to Clapham Common together starting at Bow
Church. Because Bow Road - Bow Church is an official transfer I
suppose it saw that as a transfer and has put all the journeys
together into one long one, exceeding the 2 hour limit.
After that I went from Clapham Common to Oxford Circus for a quick
drink and then back to Hillingdon.

If anyone can explain to me what happened and tell me if it's possible
for me to claim money back, that'd be great. I have auto-top up set up
as well, which is why it added 20 pounds.

Here's a link to the journey history:
http://img.waffleimages.com/e8c5b57a...f2a85107186/Pi
cture%201.png





That's F***ing outrageous. Well done for having the foresight to do a
screen capture.

What happened indeed! I'll check my own Oyster more carefully in future,
I'm often surprised at how quickly it goes down when I'm on PAYG, but never
bother checking it.