On Feb 25, 3:28?pm, Barry Salter wrote:
the


So, in this example, your friend was issued precisely the correct ticket
(namely Goodmayes to U1234), and the member of staff at Southall was
talking through his backside.

Incorrect. Southall is an NR station and a ticket to U1234 is not
valid. See other posts.

Other examples:

Surbiton to Maryland would be issued as Surbiton to U1256

No, Surbiton to Maryland (with a + in the routeing). Note the
italicised wording "point-to-point" before that example in the NFM.

Selhurst to Holborn as Selhurst to U1234
Victoria to Morden via Balham as London Terminals to U1234

Agreed, because the final destination is on LU.


Ken

Southall is not a ZONAL Destination unless travel is using a
Travelcard. A Point to Point Ticket should have been issued. Appeal
against the Penalty Fare on the basis of the wrong ticket being
issued.

RT

On 25 Feb 2007 07:57:50 -0800, "Hertsman" wrote:

Southall is not a ZONAL Destination unless travel is using a
Travelcard. A Point to Point Ticket should have been issued. Appeal
against the Penalty Fare on the basis of the wrong ticket being
issued.

And make one heck of a fuss.

RT

In article ,
Terry Casey wrote:
I took the details off the ticket itself and it definitely shows the
price as £5.10 - surely it would be impossible to issue the wrong ticket
at the correct price (unless there is a software problem or programming
error.)
Or the two different tickets have the same price.

--
David Wild using RISC OS on broadband

"Christopher A.Lee" wrote in message
...
On 25 Feb 2007 07:57:50 -0800, "Hertsman" wrote:

Southall is not a ZONAL Destination unless travel is using a
Travelcard. A Point to Point Ticket should have been issued. Appeal
against the Penalty Fare on the basis of the wrong ticket being
issued.

Or re-read the OP properly - he wasn't given a PF, he was 'allowed' to buy a
Paddington - Southall ticket.

Paul

On 25 Feb, 15:14, Christopher A.Lee wrote:
He should have refused.
If any action was taken he should have sued.

What a world we live in! Yes, he could have taken the penalty,
appealed, sued, gone to court and maybe one day got his costs back.

OR, he could have paid the £3.10 extra and then visited the station
that issued the ticket and got his £3.10 back after explaining that
they issued the wrong ticket. Bearing in mind that he wouldn't be
awarded any damages (what is the actual loss beyond £3.10?), this
could be solved in a matter of days - depending on when he is next at
the station.

OR, he could write to One and possibly find they'll give some rail
vouchers as a gesture of goodwill.

Jonathan

Terry Casey wrote:
A friend went to Goodmayes station on Friday morning and asked for a single
to Southall, for which he was charged £5.10. He set off via Liverpool Street
and Paddington but when he got to Southall he was told his ticket was
invalid and he would have to pay again - £3.10.

He explained that he had asked for a ticket to Southall and pointed out that
the ticket included zone 4 (both Goodmayes and Southall being in zone 4.)

Wouldn't this be a case for a zero fare excess since the train-tube fare
is the same whether the destination is Zone U1234 or Southall?
--
Michael Hoffman

On 25 Feb, 21:31, Michael Hoffman wrote:
Terry Casey wrote:
A friend went to Goodmayes station on Friday morning and asked for a single
to Southall, for which he was charged £5.10. He set off via Liverpool Street
and Paddington but when he got to Southall he was told his ticket was
invalid and he would have to pay again - £3.10.

He explained that he had asked for a ticket to Southall and pointed out that
the ticket included zone 4 (both Goodmayes and Southall being in zone 4..)

Wouldn't this be a case for a zero fare excess since the train-tube fare
is the same whether the destination is Zone U1234 or Southall?
--
Michael Hoffman


Should have taken the £20 PF and then told the inspector that the
Penalty Fare guidelines as issued by the SRA (as was), state not to PF
passengers from other TOCS or off route.

On Feb 25, 9:31 pm, Michael Hoffman wrote:
Terry Casey wrote:
A friend went to Goodmayes station on Friday morning and asked for a single
to Southall, for which he was charged £5.10. He set off via Liverpool Street
and Paddington but when he got to Southall he was told his ticket was
invalid and he would have to pay again - £3.10.

He explained that he had asked for a ticket to Southall and pointed out that
the ticket included zone 4 (both Goodmayes and Southall being in zone 4..)

Wouldn't this be a case for a zero fare excess since the train-tube fare
is the same whether the destination is Zone U1234 or Southall?



Someone did point out that the revenue would be divided differently,
and FGW wouldn't get any of it, which was why they would have
objected.

Looked at that way, it's not much different, logically, from paying in
advance for a Ryanair flight and trying to use your booking on a train
to Southall because it's the same price. Or handing over your money
in one shop and taking goods out of another on the grounds that the
price was the same.

It's not just a product of the privatised railway, because London
Underground was separate before then.

BUT I don't think it would be a good idea to pay either a penalty fare
or the extra £3.10. The company losing out and the company making the
mistake should fight it out amongst themselves.

I think there would be zero chance of being prosecuted, and almost
zero chance of seeing the money again if one handed it over and tried
to claim back later.

MIG wrote:

Someone did point out that the revenue would be divided differently,
and FGW wouldn't get any of it, which was why they would have
objected.

Looked at that way, it's not much different, logically, from paying in
advance for a Ryanair flight and trying to use your booking on a train
to Southall because it's the same price. Or handing over your money
in one shop and taking goods out of another on the grounds that the
price was the same.

It's very different. It's more like if you handed over your money in one
shop so you could collect at another location, and then when you got to
the location they said you had never paid for the goods. (Not so
far-fetched--for example it is possible to pay at the John Lewis in
Cambridge and then pick up your items at a remote collection spot
several miles away.)
--
Michael Hoffman