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| London Transport (uk.transport.london) Discussion of all forms of transport in London. |
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#15
February 28th 07, 11:16 AM
posted to uk.transport.london
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Oyster Helpline Cost
On Feb 28, 12:11 pm, "Graham J" wrote:
Does TfL make any money from calls to 08453309876? Is there any means of claiming back the cost of calls in any case, when this is the only way of resolving problems caused by TfL and Oyster? Why is there not a free number, given the punitive extractions of money faced by TfL "customers" and the limited means of redress? On the few occasions I've had problems with Oyster I've found it more satisfactory to use what used to be called 'Ask Oyster' to submit a query online (sales.oystercard.com Help My Oyster). G. I've done that, but they may take seven days to reply, and I am not sure if they can access my specific card details or fix anything. When they respond I'll see. |
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