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London Transport (uk.transport.london) Discussion of all forms of transport in London. |
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Colin Murphy wrote:
I am in the process of setting up 'Auto top-up' on my Oyster card. From the web site I selected the most convenient underground station to validate my card against, but on receipt of the confirmation email that I should proceed to validate the card I am told that I need to use the card reader in the barriers, not the ones in the ticket hall that I usually use to top my card up. Unfortunately, I very rarely use the tube to travel and I have no particular inclination to pay a tube journey surcharge just to use the Auto top-up feature. Is there any way to get around this? When I was faced with a similar situation, I touched in at a gate but didn't go through it. I then asked the ticket clerk to cancel the resultant unresolved journey. I think you may need to get the Oyster helpline to do that now, rather than the local ticket office. -- Richard J. (to e-mail me, swap uk and yon in address) |
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