On Saturday I entered Wimbledon station through the gateline with £7.20 on
my Oyster card. When I touched in at the tram platform it said my balance
was £27.10 indicating an auto top-up had been applied somewhere (I was being
capped so there was only a 10p charge for the tram). Today my auto top-up
confirmation e-mail arrived quoting 'Wimbledon Tramstop' as the place where
the auto top-up was applied. I can only think that when I passed through
the gateline I had potential £4 fare deducted from the card and that when I
touched in on the tram platform the auto top-up was applied first (as is
usually the case) and then the correction was made. So I guess that is
another quirk of Wimbledon station.

I thought I'd see what my online journey history says. The account summary
says my balance is £27.10. The journey history shows my balance being
£15.30 on 17th March, has no record of all my journeys on 4th April (and
possibly some before that) and has no record of a bus, two trams, two tubes,
capping and an auto top-up on Saturday. It then shows my last journey on a
367 bus costing £1, being upcapped and taking my balance to £14.30 instead
of costing nothing, being capped and taking the balance to £27.10. I've had
individual trips and whole days of travelling not appear on my journey
history before, and the missing data might yet appear, but the details of
the journeys that do appear have always reflected the actual cost, the
capping and the resulting balance. Weird and useless.

G.

I've had individual trips and whole days of travelling not appear on my
journey history before, and the missing data might yet appear, but the
details of the journeys that do appear have always reflected the actual
cost, the capping and the resulting balance.

And they did on this occasion too. I'd clean forgotten about another 367
journey and despite reading the journey history several times I misread the
date :-( I wish they'd make the journey history a little clearer with the
days of the week and use some shading and/or colour to differentiate between
information.

Weird and useless.

That'll be me then :-)

G.

"Graham J" wrote in message
...

I've had individual trips and whole days of travelling not appear on my
journey history before, and the missing data might yet appear, but the
details of the journeys that do appear have always reflected the actual
cost, the capping and the resulting balance.

And they did on this occasion too. I'd clean forgotten about another 367
journey and despite reading the journey history several times I misread
the date :-( I wish they'd make the journey history a little clearer with
the days of the week and use some shading and/or colour to differentiate
between information.

Weird and useless.

That'll be me then :-)

G.


Another quirk for me, as someone with a "priv" Oyster card, is that it
knocks off a £1 as I enter the tube and then appears to knock off another 40
or 60p when I leave. In fact it adds it back on again (to make my journey
cost 60 or 40p) but you can only tell from the balance as the minus sign is
apparently unknown to the programmer.

I am sure your mistake was easily made, and I expect you had had a hard day


MaxB

Another quirk for me, as someone with a "priv" Oyster card, is that it
knocks off a £1 as I enter the tube and then appears to knock off another
40 or 60p when I leave. In fact it adds it back on again (to make my
journey cost 60 or 40p) but you can only tell from the balance as the
minus sign is apparently unknown to the programmer.

I am sure your mistake was easily made, and I expect you had had a hard
day

:-)

As a follow up the 367 bus journey I thought I was looking at before did
eventually appear on my journey history online. Unfortunately all the other
journeys in between didn't so that is four tubes, four trams and probably
three or four bus journeys that just aren't recorded. If I'd had a query
over any of them I'd probably have been stuffed because the Oyster Helpdesk
seems to work with the same info that is shown online.

So as it turns out my journey history still is pretty useless :-)


G.