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London Transport (uk.transport.london) Discussion of all forms of transport in London. |
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#1
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In message , Jack Taylor
writes I demand that they give me their banking details (sort code and account number) and set up a one-off direct credit on my Internet banking, with an appropriate reference (membership number or name). I've done that for all of the annual subscriptions that I have, with only one exception, that was still issuing two-part carbonated subscription reminders, even in 2002! After a second request that they provide a direct credit option for renewal (it only requires the provision of sort code and account number and of a box to tick on the renewal slip) and no response, a year after my first request, I cancelled my membership. The others have actually commented that they are happy with a direct credit payment as it saves them the hassle of banking cheques. Unfortunately that wouldn't work with our (voluntary) organisation. Our treasurer lives in North Wales and I (the membership secretary) live in East London. I have no access to our group's bank accounts and our treasurer would constantly be sending me details of random payments received that may or may not be anything to do with my role. We continue to prefer cheque payments for the time being. If you want to be a member, that's the way it's done. -- Steve Fitzgerald has now left the building. You will find him in London's Docklands, E16, UK (please use the reply to address for email) |
#2
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Steve Fitzgerald wrote:
Unfortunately that wouldn't work with our (voluntary) organisation. Our treasurer lives in North Wales and I (the membership secretary) live in East London. I have no access to our group's bank accounts and our treasurer would constantly be sending me details of random payments received that may or may not be anything to do with my role. That's similar to the various preserved railways that I am a member of. The treasurers receive membership fees by direct credit, with the membership number quoted as the payment reference. The membership secretaries receive the renewal forms, with the direct credit option ticked. The treasurers (I presume) periodically confirm the latest batch of payments that have been received by e-mail to the membership secretary. It's hardly rocket science and it's far more secure for both parties. We continue to prefer cheque payments for the time being. If you want to be a member, that's the way it's done. I'm afraid that, if that is the attitude, then I wouldn't be bothered about being a member. I've already discontinued my membership of one preserved railway that I had been a member of for over twenty years, due to their inability to embrace modern technology (ironic as they are one of the bigger railways, whilst the smaller ones that I am a member of can function efficiently). |
#3
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In message , Jack Taylor
writes That's similar to the various preserved railways that I am a member of. The treasurers receive membership fees by direct credit, with the membership number quoted as the payment reference. The membership secretaries receive the renewal forms, with the direct credit option ticked. The treasurers (I presume) periodically confirm the latest batch of payments that have been received by e-mail to the membership secretary. It's hardly rocket science and it's far more secure for both parties. You're right, it's not rocket science, but as you suggest it, it would cause for us, a number of people more work. These people are all volunteers so I'm not inclined to be some sort of a job creation scheme for them. I'm afraid that, if that is the attitude, then I wouldn't be bothered about being a member. I've already discontinued my membership of one preserved railway that I had been a member of for over twenty years, due to their inability to embrace modern technology (ironic as they are one of the bigger railways, whilst the smaller ones that I am a member of can function efficiently). shrug You're obviously not that interested in being a member if you can't even manage to raise a cheque once a year. -- Steve Fitzgerald has now left the building. You will find him in London's Docklands, E16, UK (please use the reply to address for email) |
#4
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On Wed, Jul 11, 2007 at 02:08:29AM +0100, Steve Fitzgerald wrote:
You're right, it's not rocket science, but as you suggest it, it would cause for us, a number of people more work. These people are all volunteers so I'm not inclined to be some sort of a job creation scheme for them. The two model railway groups I'm a member of, where the treasurers and membership people live at opposite ends of the country, have found that accepting modern payments saves them a lot of hassle. They do still accept payment from Luddites, but I'd not be surprised if in another couple of years they impose a surcharge on cheque payments. One of them accepts card payments online and paypal, the other hands out its bank sort code and account number so people can do BACS. You're obviously not that interested in being a member if you can't even manage to raise a cheque once a year. You mean that the organisation doesn't care much about its members if it insists on them using such antiquated and inconvenient methods. Perhaps more importantly, it doesn't care about its officers if it makes them traipse to the bank every few days to hand over silly pieces of paper. -- David Cantrell | Nth greatest programmer in the world I think the most difficult moment that anyone could face is seeing their domestic servants, whether maid or drivers, run away -- Abdul Rahman Al-Sheikh, writing at http://www.arabnews.com/?article=38558 |
#5
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In message , David
Cantrell writes You're obviously not that interested in being a member if you can't even manage to raise a cheque once a year. You mean that the organisation doesn't care much about its members if it insists on them using such antiquated and inconvenient methods. Perhaps more importantly, it doesn't care about its officers if it makes them traipse to the bank every few days to hand over silly pieces of paper. You have no knowledge of our operation and are therefore unqualified to comment about how we choose to operate our business. To put this into some sort of perspective from our side of things: We operate a membership system where members have to submit a 'requirements' form on renewal. This is because we offer something approaching 100 varieties and combinations of product and the member has to indicate their preference for the year. With any system we use, that member would still have to submit to me a list of their requirements before I could renew their membership. This is because that is what our members prefer. I have spent much time attempting to find a better way of dealing with this, but the bottom line is still that members would be required to communicate with us twice to renew - once with their requirements and once with the transmission of funds and all this would have to be re-assimilated once we received the two items - so, why not do this once, altogether with a 24p stamp? To use the banking system as it stands (ie. Giro transfers) costs us 96p for every membership we receive in this manner. With around 2000 members that is a lot of money that could be put to better use for the group. Then the paying in slips (which also include the above mentioned requirements) have to be posted from North Wales to me for action as the bank won't send then direct to me, adding to the cost. It costs us 40p to bank 100 cheques; I have never been to the bank with these yet, I put them in the post with the multitude of other items I have to send out. So, until we (read I as I'm the only one apparently interested in achieving a better cost/benefit in this matter) establish a better system, we will continue to prefer cheques. Of course, this could all change next month, year, whenever as it's kept under constant review. -- Steve Fitzgerald has now left the building. You will find him in London's Docklands, E16, UK (please use the reply to address for email) |
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