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Old September 8th 07, 02:21 PM posted to uk.transport.london,uk.railway
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Default GNER train question

On 8 Sep, 12:48, Mr Thant
wrote:
Yeah, but GNER do have a rule to that effect, and the other companies
doing advance tickets don't, so it's something to look out for.


People have quoted experiences of GNER staff stating that a ticket is
invalid if you're not in your reserved seat, and not for the entire
journey. This means you can't join the train later on, or leave before
the destination. I can see this being likely because of the time our
TM spent checking our tickets and his list, because I'd removed the
reserved tags (to read them because of the whole Airline/Aisle/Window
confusion) and left them on the table - albeit in clear view of him.

Obviously, they're going to struggle to do anything if you leave early
as we did on the way back, getting off at Stevenage when our ticket
was to King's Cross!!

I must say that, while I am always ready for any impending battle or
argument with a gripper that is trying it on, the fact that people can
be treated like this (or believe that they might) would put many
people off travelling in the first place. I know that the staff are
stuck a little, because nobody (especially myself) want to see people
getting away without buying a ticket, but there are different ways to
treat people.

Jonathan

 
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