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Steve Fitzgerald wrote:
In message , James Farrar writes I've noticed in the last month or so, drivers have been much quicker to give tannoy announcements at delays, even if it's just "we're stopped at a red signal and I don't know why". New rules innit - initial announcement within 30 secs, if only to reassure the passengers that you've not dropped dead. I had presumed there had been such an edict; but if the rules really state that announcements should be made evry two minutes, that's excessive. Does this only apply between stations? The instruction is - first announcement after 30 secs. There is no particular requirement to give any more information to a deadline other than passing on any relevant info (which I would do anyway, edict or no!). It is expected that once initial information has been passed on, then updates are obviously important for long shutdowns; otherwise a minimum of something every station when slow moving so that any joining passengers are kept updated. Is there a requirement to find out the cause of the delay before the first, or perhaps second, announcement? I was wondering whether the new rule had led to many more radio calls from drivers to the line controller, and whether this was a good use of his time, e.g. does it detract from sorting out the blockage if there is one? -- Richard J. (to e-mail me, swap uk and yon in address) |
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