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#11
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![]() "Mizter T" wrote in message ups.com... On 13 Nov, 19:26, "Paul Scott" wrote: "Zen83237" wrote: Also does anybody know if oyster is now in use at Watford because the staff haven't a clue. Yes - it works fine, just like anywhere else, all I need now is for journey history to become alive again, then I'll know how much it cost. The Southern guard was completely underwhelmed by PAYG as well, so obviously he knew all about it, and had his hand held reader to check my PAYG entry was ok. Splendid, a report from the front line. I have absolutely read your posts elsewhere in which you state the new London Overground timetable booklet says Oyster PAYG is good for journeys on fast London Midland trains to/from Watford Jn - but I'm wondering if we have any secondary confirmation of that yet? Thanks. I reckon its a typo, I think there are a majority of references to it not being valid, [see also map below] but I've emailed London Midland to ask as well, they may have more incentive to get it corrected if they are going to fend off Oyster users in large numbers. Could be expensive if LO have to pulp thousands of copies, of course there is also the Southern 'Willesden Junction' error too. Over the last couple of days I have used the feedback form on the NR site and it works. Yesterday they fixed all the broken links for the new TOC's just after I told them, and after commenting this morning that the National Rail PAYG map wasn't up to date compared to the printed version, they've put it right while I was out. Of course it could be a coincidence, but I suspect if more people actually feedback issues rather than moaning here? http://nationalrail.co.uk/times_fare...ystercard.html Also I'm wondering whether the Wembley Central hole has been plugged at all - i.e. whether there are yet Oyster readers to cater for journeys to/from platforms 3-6, as there should be. I didn't go there - it was too dark and scary... Paul |
#12
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On Tue, 13 Nov 2007 19:26:02 -0000, "Paul Scott"
wrote: "Zen83237" wrote in message .. . Also does anybody know if oyster is now in use at Watford because the staff haven't a clue. Yes - it works fine, just like anywhere else, all I need now is for journey history to become alive again, then I'll know how much it cost. The Southern guard was completely underwhelmed by PAYG as well, so obviously he knew all about it, and had his hand held reader to check my PAYG entry was ok. This is bound to have been asked before, but presumably if you are leaving onto the street via the barriers, the platform readers are an irrelevance, but I saw a few people touching out twice, once on platform, and once at the barriers - I guess this is allowed for in the software? It may very well tolerate double touching where the equipment is identified as being at the same station. Don't know this for certain though but it could be done using a time based "window" in which touching out and then out again is permissible. -- Paul C Admits to working for London Underground! |
#13
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![]() "Paul Corfield" wrote in message ... On Tue, 13 Nov 2007 19:26:02 -0000, "Paul Scott" wrote: "Zen83237" wrote in message . .. Also does anybody know if oyster is now in use at Watford because the staff haven't a clue. Yes - it works fine, just like anywhere else, all I need now is for journey history to become alive again, then I'll know how much it cost. The Southern guard was completely underwhelmed by PAYG as well, so obviously he knew all about it, and had his hand held reader to check my PAYG entry was ok. This is bound to have been asked before, but presumably if you are leaving onto the street via the barriers, the platform readers are an irrelevance, but I saw a few people touching out twice, once on platform, and once at the barriers - I guess this is allowed for in the software? It may very well tolerate double touching where the equipment is identified as being at the same station. Don't know this for certain though but it could be done using a time based "window" in which touching out and then out again is permissible. IIRC you once mentioned that successive touching in is inhibited to prevent 'passback'? So is that only done for successive touches of the same reader when entering/exiting through a barrier? It always surprised me that some of the platform validators weren't marked 'interchange only' or something, but then I'm sure you'd agree there are so many permutations it would be difficult to catch them all. The common example of a confusing station being Stratford. Arrive on NR, touch in on platform get on Central line. Or arrive, as before, touch in go down steps touch in again at Jubilee barrier. I guess experience users work all this out for themselves... Paul S |
#14
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On Tue, 13 Nov 2007 20:52:35 -0000, "Paul Scott"
wrote: Over the last couple of days I have used the feedback form on the NR site and it works. Yesterday they fixed all the broken links for the new TOC's just after I told them, and after commenting this morning that the National Rail PAYG map wasn't up to date compared to the printed version, they've put it right while I was out. Of course it could be a coincidence, but I suspect if more people actually feedback issues rather than moaning here? http://nationalrail.co.uk/times_fare...ystercard.html Well that and the map of valid routes say it all very clearly indeed. Thanks for "nagging" and getting it changed. Shame the TfL site is still not correct in terms of the map but I have sent in a customer comment highlighting the error. -- Paul C Admits to working for London Underground! |
#15
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On Tue, 13 Nov 2007 21:12:56 -0000, "Paul Scott"
wrote: "Paul Corfield" wrote in message .. . On Tue, 13 Nov 2007 19:26:02 -0000, "Paul Scott" wrote: "Zen83237" wrote in message .. . Also does anybody know if oyster is now in use at Watford because the staff haven't a clue. Yes - it works fine, just like anywhere else, all I need now is for journey history to become alive again, then I'll know how much it cost. The Southern guard was completely underwhelmed by PAYG as well, so obviously he knew all about it, and had his hand held reader to check my PAYG entry was ok. This is bound to have been asked before, but presumably if you are leaving onto the street via the barriers, the platform readers are an irrelevance, but I saw a few people touching out twice, once on platform, and once at the barriers - I guess this is allowed for in the software? It may very well tolerate double touching where the equipment is identified as being at the same station. Don't know this for certain though but it could be done using a time based "window" in which touching out and then out again is permissible. IIRC you once mentioned that successive touching in is inhibited to prevent 'passback'? So is that only done for successive touches of the same reader when entering/exiting through a barrier? It always surprised me that some of the platform validators weren't marked 'interchange only' or something, but then I'm sure you'd agree there are so many permutations it would be difficult to catch them all. The common example of a confusing station being Stratford. Arrive on NR, touch in on platform get on Central line. Or arrive, as before, touch in go down steps touch in again at Jubilee barrier. I guess experience users work all this out for themselves... I was speculating as to what might happen. In the example of "exiting" at a validator and then exiting again at a gate (a la Watford) you are not doing a passback as exit is at two separate machines rather than two attempts at the same gate / validator. I am now very out of date with how all the logic works on the validation equipment. I used to know the logic tables and data flow almost inside out for magnetic tickets but Oyster and the ability to combine products will have increased the complexity of the checking software. The system now has to be an odd combination of both strict and flexible in order to accommodate "illogical" but understandable actions by passengers - especially where passengers may encounter validation equipment inside paid areas or a second set possibly beyond where they've already exited the system. -- Paul C Admits to working for London Underground! |
#16
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On 13 Nov, 21:20, Paul Corfield wrote:
On Tue, 13 Nov 2007 20:52:35 -0000, "Paul Scott" wrote: Over the last couple of days I have used the feedback form on the NR site and it works. Yesterday they fixed all the broken links for the new TOC's just after I told them, and after commenting this morning that the National Rail PAYG map wasn't up to date compared to the printed version, they've put it right while I was out. Of course it could be a coincidence, but I suspect if more people actually feedback issues rather than moaning here? http://nationalrail.co.uk/times_fare...ystercard.html Well that and the map of valid routes say it all very clearly indeed. Thanks for "nagging" and getting it changed. Shame the TfL site is still not correct in terms of the map but I have sent in a customer comment highlighting the error. -- Paul C You got there just before me, after I had been chastened by Paul Scott for not just writing directly to London Midland to ask them about the Watford Jn PAYG question. Maybe I should do so too - strength in numbers and all that. It's great to see the rail map of London starting to turn blue, shame it's nearly all north of the river. Still, maybe one day! It's also good to see the map clearly show the separate stopping and fast services up the WLL. |
#17
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![]() "Mizter T" wrote in message ups.com... On 13 Nov, 21:20, Paul Corfield wrote: On Tue, 13 Nov 2007 20:52:35 -0000, "Paul Scott" wrote: Over the last couple of days I have used the feedback form on the NR site and it works. Yesterday they fixed all the broken links for the new TOC's just after I told them, and after commenting this morning that the National Rail PAYG map wasn't up to date compared to the printed version, they've put it right while I was out. Of course it could be a coincidence, but I suspect if more people actually feedback issues rather than moaning here? http://nationalrail.co.uk/times_fare...ystercard.html Well that and the map of valid routes say it all very clearly indeed. Thanks for "nagging" and getting it changed. Shame the TfL site is still not correct in terms of the map but I have sent in a customer comment highlighting the error. -- Paul C You got there just before me, after I had been chastened by Paul Scott for not just writing directly to London Midland to ask them about the Watford Jn PAYG question. Maybe I should do so too - strength in numbers and all that. It wasn't aimed at you in person, just everyone generally! Paul S |
#18
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On 13 Nov, 21:48, "Paul Scott" wrote:
"Mizter T" wrote: On 13 Nov, 21:20, Paul Corfield wrote: On Tue, 13 Nov 2007 20:52:35 -0000, "Paul Scott" wrote: Over the last couple of days I have used the feedback form on the NR site and it works. Yesterday they fixed all the broken links for the new TOC's just after I told them, and after commenting this morning that the National Rail PAYG map wasn't up to date compared to the printed version, they've put it right while I was out. Of course it could be a coincidence, but I suspect if more people actually feedback issues rather than moaning here? http://nationalrail.co.uk/times_fare...ystercard.html Well that and the map of valid routes say it all very clearly indeed. Thanks for "nagging" and getting it changed. Shame the TfL site is still not correct in terms of the map but I have sent in a customer comment highlighting the error. -- Paul C You got there just before me, after I had been chastened by Paul Scott for not just writing directly to London Midland to ask them about the Watford Jn PAYG question. Maybe I should do so too - strength in numbers and all that. It wasn't aimed at you in person, just everyone generally! Paul S No worries, my comments were distinctly intended to be tongue-in-cheek anyway! Plus I absolutely agree with your "don't just grumble, do something" sentiments. |
#19
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I had a staff pass checked by the guard immediately on departure from
Euston and it was certainly accepted on the London Midland class 321/4 unit semi-fast. Bearing in mind it is lettered "Oyster" in big print and "staff" as an afterthought. Was suprised that the Euston suburban operation, gateline, ticket office, had been transferred to LM, not LO. BTW LM seems to be using green as a house colour for publicty - criminal! Should of course be maroon! |
#20
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On 14 Nov, 13:07, wrote:
Was suprised that the Euston suburban operation, gateline, ticket office, had been transferred to LM, not LO. Why? LM runs more, much longer trains carrying many more passengers much further than LO out of Euston Suburban, so therefore it accounts for the lion's share of both pax and revenue. Also, the long-term plan is for LO to stop serving Euston, instead diverting DC lines trains via Primrose Hill to Stratford... -- John Band john at johnband dot org www.johnband.org |
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