Does anybody know what the law actually says about validating an oyster
card. I questioned a revenue inspector at Watford Junc tonight regarding the
lack of validators on platforms 5 & 6 at Wembley Central and their view was
that a passenger was expected to hunt high and low for a validator or buy a
ticket. Since Oyster is valid on the Southern trains from Wembley Central
can they simpley say that it is not valid if you don't swipe in and it is
the passengers fault if TfL haven't privided readers on platforms 5 & 6.
Should a passnger really be expected to search the building site that is
Wembley Central then swipe in the entrance gate to the Bakerloo platform.
I would have thought at the very least TfL are in breach of ASA rules in
saying that Oyster was available when clearly it isn't.


Kevin

Zen83237 wrote:

Does anybody know what the law actually says about validating an oyster
card. I questioned a revenue inspector at Watford Junc tonight regarding the
lack of validators on platforms 5 & 6 at Wembley Central and their view was
that a passenger was expected to hunt high and low for a validator or buy a
ticket. Since Oyster is valid on the Southern trains from Wembley Central
can they simpley say that it is not valid if you don't swipe in and it is
the passengers fault if TfL haven't privided readers on platforms 5 & 6.
Should a passnger really be expected to search the building site that is
Wembley Central then swipe in the entrance gate to the Bakerloo platform.
I would have thought at the very least TfL are in breach of ASA rules in
saying that Oyster was available when clearly it isn't.


Kevin

Do we definitely know that a Oyster readers haven't been installed to
cater for platforms 3-6 at Wembley Central - i.e. has anyone actually
been there *this week* and confirmed they are absent?

*If* they are still absent (and that is an if until it gets confirmed)
then why not write to TfL and/or Southern customer services asking
what the situation is?

One bit of small print relevant to this question would be the Oyster
T&Cs, also perhaps the TfL Conditions of Carriage (given that Oyster
is a TfL ticket) and the "LO ticketing and travel guide" at:
http://www.tfl.gov.uk/assets/downloa...avel-guide.pdf

"Mizter T" wrote in message
...
Zen83237 wrote:

Does anybody know what the law actually says about validating an oyster
card. I questioned a revenue inspector at Watford Junc tonight regarding
the
lack of validators on platforms 5 & 6 at Wembley Central and their view
was
that a passenger was expected to hunt high and low for a validator or buy
a
ticket. Since Oyster is valid on the Southern trains from Wembley Central
can they simpley say that it is not valid if you don't swipe in and it is
the passengers fault if TfL haven't privided readers on platforms 5 & 6.
Should a passnger really be expected to search the building site that is
Wembley Central then swipe in the entrance gate to the Bakerloo platform.
I would have thought at the very least TfL are in breach of ASA rules in
saying that Oyster was available when clearly it isn't.


Kevin

Do we definitely know that a Oyster readers haven't been installed to
cater for platforms 3-6 at Wembley Central - i.e. has anyone actually
been there *this week* and confirmed they are absent?

*If* they are still absent (and that is an if until it gets confirmed)
then why not write to TfL and/or Southern customer services asking
what the situation is?

One bit of small print relevant to this question would be the Oyster
T&Cs, also perhaps the TfL Conditions of Carriage (given that Oyster
is a TfL ticket) and the "LO ticketing and travel guide" at:
http://www.tfl.gov.uk/assets/downloa...avel-guide.pdf

I was there today which I why I was asking the question, nothing on the
Southern platforms. I was on a monthly season so ok but I am thinking of
switching to Oyster.
Hence my questioning the revenue inspectors that have plagued Watford Junc
all this week. I suppose that they will be there again tomorrow. Heaven
forbid that they can do something useful like learn to drive a train.
I find it very off that these people have been at Watford all this week in
the knowledge that they can catch unsuspecting travellers but there has been
diddly squat about the new franchise holder or the raeson for the strike, I
didn't even realise that the County trains were changing as well, or some
actual help for confused passengers, but there again, typical railway
operators.
I have sent a query to TfL and the Mayors office.

Kevin

Zen83237 wrote:

"Mizter T" wrote:

Zen83237 wrote:

Does anybody know what the law actually says about validating an oyster
card. I questioned a revenue inspector at Watford Junc tonight regarding
the
lack of validators on platforms 5 & 6 at Wembley Central and their view
was
that a passenger was expected to hunt high and low for a validator or buy
a
ticket. Since Oyster is valid on the Southern trains from Wembley Central
can they simpley say that it is not valid if you don't swipe in and it is
the passengers fault if TfL haven't privided readers on platforms 5 & 6.
Should a passnger really be expected to search the building site that is
Wembley Central then swipe in the entrance gate to the Bakerloo platform.
I would have thought at the very least TfL are in breach of ASA rules in
saying that Oyster was available when clearly it isn't.


Kevin

Do we definitely know that a Oyster readers haven't been installed to
cater for platforms 3-6 at Wembley Central - i.e. has anyone actually
been there *this week* and confirmed they are absent?

*If* they are still absent (and that is an if until it gets confirmed)
then why not write to TfL and/or Southern customer services asking
what the situation is?

One bit of small print relevant to this question would be the Oyster
T&Cs, also perhaps the TfL Conditions of Carriage (given that Oyster
is a TfL ticket) and the "LO ticketing and travel guide" at:
http://www.tfl.gov.uk/assets/downloa...avel-guide.pdf

I was there today which I why I was asking the question, nothing on the
Southern platforms. I was on a monthly season so ok but I am thinking of
switching to Oyster.
Hence my questioning the revenue inspectors that have plagued Watford Junc
all this week. I suppose that they will be there again tomorrow. Heaven
forbid that they can do something useful like learn to drive a train.
I find it very off that these people have been at Watford all this week in
the knowledge that they can catch unsuspecting travellers but there has been
diddly squat about the new franchise holder or the raeson for the strike, I
didn't even realise that the County trains were changing as well, or some
actual help for confused passengers, but there again, typical railway
operators.
I have sent a query to TfL and the Mayors office.

Kevin


OK, you've been there - great, then that's confirmation of the fact
there are no readers at Wembley Central for platforms 3-6. Whilst
passengers can troop in to the entrance concourse to the DC lines
platforms 1&2 that's hardly ideal, not least because as it's gated I'd
imagine any standalone Oyster reader to be on the wrong side of the
manual gate. I'd hope that this gets dealt with - though I'd think
that it was actually Southern's responsibility to provide Oyster
readers for their passengers.

Regarding the revenue inspectors at Watford Junction - they were
London Midland bods, right? I wonder if they're 'doing' people who
have mistakenly used Oyster PAYG on the fast London Midland trains
from Euston (IMO a quite understandable mistake to make) - are they
positioned in a way so that they could do this?

In message , Zen83237
writes

I suppose that they will be there again tomorrow. Heaven forbid that
they can do something useful like learn to drive a train. I find it
very off that these people have been at Watford all this week in the
knowledge that they can catch unsuspecting travellers but there has
been diddly squat about the new franchise holder or the raeson for the
strike, I didn't even realise that the County trains were changing as
well, or some actual help for confused passengers, but there again,
typical railway operators. I have sent a query to TfL and the Mayors office.

You know, they will be there because that is what they are employed to
do - protect their employer's revenue.

Train drivers are employed to drive trains; a whole different kettle of
fish. Why would you expect someone who is employed to check tickets to
have to drive a train?

What a very strange world you must inhabit.
--
Steve Fitzgerald has now left the building.
You will find him in London's Docklands, E16, UK
(please use the reply to address for email)

"Steve Fitzgerald" ] wrote in message
...
In message , Zen83237
writes

I suppose that they will be there again tomorrow. Heaven forbid that they
can do something useful like learn to drive a train. I find it very off
that these people have been at Watford all this week in the knowledge that
they can catch unsuspecting travellers but there has been diddly squat
about the new franchise holder or the raeson for the strike, I didn't even
realise that the County trains were changing as well, or some actual help
for confused passengers, but there again, typical railway operators. I
have sent a query to TfL and the Mayors office.

You know, they will be there because that is what they are employed to
do - protect their employer's revenue.

Train drivers are employed to drive trains; a whole different kettle of
fish. Why would you expect someone who is employed to check tickets to
have to drive a train?

What a very strange world you must inhabit.
--
Steve Fitzgerald has now left the building.
You will find him in London's Docklands, E16, UK
(please use the reply to address for email)

Well strangely enough I expect the people that I pay thousands of pounds a
year to to lay on some trains once in a while.

Kevin

"Mizter T" wrote in message
...

Zen83237 wrote:

"Mizter T" wrote:

Zen83237 wrote:

Does anybody know what the law actually says about validating an
oyster
card. I questioned a revenue inspector at Watford Junc tonight
regarding
the
lack of validators on platforms 5 & 6 at Wembley Central and their
view
was
that a passenger was expected to hunt high and low for a validator or
buy
a
ticket. Since Oyster is valid on the Southern trains from Wembley
Central
can they simpley say that it is not valid if you don't swipe in and it
is
the passengers fault if TfL haven't privided readers on platforms 5 &
6.
Should a passnger really be expected to search the building site that
is
Wembley Central then swipe in the entrance gate to the Bakerloo
platform.
I would have thought at the very least TfL are in breach of ASA rules
in
saying that Oyster was available when clearly it isn't.


Kevin

Do we definitely know that a Oyster readers haven't been installed to
cater for platforms 3-6 at Wembley Central - i.e. has anyone actually
been there *this week* and confirmed they are absent?

*If* they are still absent (and that is an if until it gets confirmed)
then why not write to TfL and/or Southern customer services asking
what the situation is?

One bit of small print relevant to this question would be the Oyster
T&Cs, also perhaps the TfL Conditions of Carriage (given that Oyster
is a TfL ticket) and the "LO ticketing and travel guide" at:
http://www.tfl.gov.uk/assets/downloa...avel-guide.pdf

I was there today which I why I was asking the question, nothing on the
Southern platforms. I was on a monthly season so ok but I am thinking of
switching to Oyster.
Hence my questioning the revenue inspectors that have plagued Watford
Junc
all this week. I suppose that they will be there again tomorrow. Heaven
forbid that they can do something useful like learn to drive a train.
I find it very off that these people have been at Watford all this week
in
the knowledge that they can catch unsuspecting travellers but there has
been
diddly squat about the new franchise holder or the raeson for the strike,
I
didn't even realise that the County trains were changing as well, or some
actual help for confused passengers, but there again, typical railway
operators.
I have sent a query to TfL and the Mayors office.

Kevin


OK, you've been there - great, then that's confirmation of the fact
there are no readers at Wembley Central for platforms 3-6. Whilst
passengers can troop in to the entrance concourse to the DC lines
platforms 1&2 that's hardly ideal, not least because as it's gated I'd
imagine any standalone Oyster reader to be on the wrong side of the
manual gate. I'd hope that this gets dealt with - though I'd think
that it was actually Southern's responsibility to provide Oyster
readers for their passengers.

Regarding the revenue inspectors at Watford Junction - they were
London Midland bods, right? I wonder if they're 'doing' people who
have mistakenly used Oyster PAYG on the fast London Midland trains
from Euston (IMO a quite understandable mistake to make) - are they
positioned in a way so that they could do this?

I am pretty sure that is all they are there for as they have positioned
themselves half way along the tunnel. Thay have been there all this week. I
am sure that thre time would have been better spent fitting oyter readers at
Wembley.

Kevin

In message , Zen83237
writes

You know, they will be there because that is what they are employed to
do - protect their employer's revenue.

Train drivers are employed to drive trains; a whole different kettle of
fish. Why would you expect someone who is employed to check tickets to
have to drive a train?

What a very strange world you must inhabit.

Well strangely enough I expect the people that I pay thousands of pounds a
year to to lay on some trains once in a while.

Which is their employers responsibility - not the Revenue Protection
Officers; their job is to check tickets oddly enough, and they seem to
be doing their job quite well.

You might want to snip unnecessary stuff in messages too - like sigs for
a start.
--
Steve Fitzgerald has now left the building.
You will find him in London's Docklands, E16, UK
(please use the reply to address for email)

On Thu, 15 Nov 2007 21:32:35 -0000,
Zen83237 wrote:


I am pretty sure that is all they are there for as they have positioned
themselves half way along the tunnel. Thay have been there all this week. I
am sure that thre time would have been better spent fitting oyter readers at
Wembley.

And all anyone has to say is that they are going for the Southern train
from platform 10 and I don't see what they could do. (It would be
sensible to know the Southern train times as IIRC they're only once per
hour but ...)

Tim.

--
God said, "div D = rho, div B = 0, curl E = - @B/@t, curl H = J + @D/@t,"
and there was light.

http://tjw.hn.org/ http://www.locofungus.btinternet.co.uk/

Zen83237 wrote:
"Steve Fitzgerald" ] wrote in message
...
In message , Zen83237
writes

I suppose that they will be there again tomorrow. Heaven forbid that they
can do something useful like learn to drive a train. I find it very off
that these people have been at Watford all this week in the knowledge that
they can catch unsuspecting travellers but there has been diddly squat
about the new franchise holder or the raeson for the strike, I didn't even
realise that the County trains were changing as well, or some actual help
for confused passengers, but there again, typical railway operators. I
have sent a query to TfL and the Mayors office.
You know, they will be there because that is what they are employed to
do - protect their employer's revenue.

Train drivers are employed to drive trains; a whole different kettle of
fish. Why would you expect someone who is employed to check tickets to
have to drive a train?

What a very strange world you must inhabit.
--
Steve Fitzgerald has now left the building.
You will find him in London's Docklands, E16, UK
(please use the reply to address for email)

Well strangely enough I expect the people that I pay thousands of pounds a
year to to lay on some trains once in a while.

You pay thousands of pounds a year to the revenue inspectors?
--
Michael Hoffman