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Old February 5th 08, 07:25 PM posted to uk.transport.london
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Default London Buses & Diversions

On Tue, 5 Feb 2008 15:18:22 -0000, "John Rowland"
wrote:

James Farrar wrote:
On Sat, 2 Feb 2008 04:19:44 -0800 (PST), Railist
wrote:

The phrase 'All I can do' should be banned!


I agree.

Part of my job is customer service, and I was trained to never use the
phrase "all I can do" or "the best I can do".


I hope they also banned the phrase "What can I do you for?"


We use that, but only sarcastically to eash other

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Old February 10th 08, 09:13 AM posted to uk.transport.london
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Default London Buses & Diversions

On 5 Feb, 19:25, James Farrar wrote:
On Tue, 5 Feb 2008 15:18:22 -0000, "John Rowland"

wrote:
James Farrar wrote:
On Sat, 2 Feb 2008 04:19:44 -0800 (PST), Railist
wrote:


The phrase 'All I can do' should be banned!


I agree.


Part of my job is customer service, and I was trained to never use the
phrase "all I can do" or "the best I can do".


I hope they also banned the phrase "What can I do you for?"


We use that, but only sarcastically to eash other


That's the thing, I work in a blinkin' call centre too, and the phrase
'All I can do' is banned! Also, making people repeat themselves is
banned too, so for example, being transferred to another person to
start all over again really annoyed me.
All he had to do was fire off an email to London Buses Customer
Services - but I'm thinking that perhaps
TFL have strict procedures in place which prevented him from doing
that.


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