On 15 Feb, 15:59, "Paul Scott" wrote:
"John" wrote in message

...

I only use my PAYG card very infrequently, but think I've been overcharged.
I've registered the card online and checked all the details of journeys I
made on one day recently - and they are correct. The problem from my point
of view relates to a journey where I didn't touch in but did touch out
resulting in a further £4 charge for that day. Not living within the Tfl
area I've only just found out they are allowed to do this i.e. charge more
than the daily price cap, which I consider sharp practice to say the least,
as this means the cap is in fact not the max you can pay. Is this fact
widely known?

Its on page 3 of the fares guide - you did pick a copy up?

http://www.tfl.gov.uk/assets/downloa...nd-tickets-08-...

"Failure to touch in and out correctly will result
in you paying a maximum cash fare. This will
not count towards your daily price cap"

I guess TfL would argue that the regular warnings about touching in and out
are enough though, and the cap is the max you can pay if you use the system
properly.

The 'max cash fare' wasn't part of the system originally, but PAYG users
quickly discovered the benefits of only touching in at one end of a journey,
so that loophole got closed pretty quickly...

Paul S

I strongly suspect that implementing the 'max cash fare' was always
part of the Oyster gameplan, it just wasn't implemented at first so as
to give users unfamiliar with the whole idea of smartcard ticketing
some time to get used to the system.