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Old March 13th 08, 10:08 AM posted to uk.transport.london
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Default train cancellation compensation

MarkVarley - MVP wrote:
we were workin in Bath yesterday, on the way back our train was
(eventually) cancelled and we were taxi'd to Swindon where we
(finally, cold and hungry) got a train to paddington.

This all made our day a bit of an epic, is there any point in
complaining, and to who, and is any compensation due?


http://www.firstgreatwestern.co.uk/Content.aspx?id=442

Para 5.8 - although there is an exception for severe weather, if that was
the problem...

Paul S


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Old March 13th 08, 11:18 AM posted to uk.transport.london
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Default train cancellation compensation

On Thu, 13 Mar 2008 11:08:43 -0000, "Paul Scott"
wrote this gibberish:

MarkVarley - MVP wrote:
we were workin in Bath yesterday, on the way back our train was
(eventually) cancelled and we were taxi'd to Swindon where we
(finally, cold and hungry) got a train to paddington.

This all made our day a bit of an epic, is there any point in
complaining, and to who, and is any compensation due?


http://www.firstgreatwestern.co.uk/Content.aspx?id=442

Para 5.8 - although there is an exception for severe weather, if that was
the problem...

Paul S


I don't know why the initial train was cancelled, they were saying the
delays were 'waiting for train crew' or some such.

we transferred to swindon and the train we got there was delayed 'due
to a freight train seperating', or words to that effect.

no mention of weather.

--
Mark.
www.MarkVarleyPhoto.co.uk
www.TwistedPhotography.co.uk
www.TwistedArts.co.uk
www.BeautifulBondage.net

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Old March 13th 08, 03:00 PM posted to uk.transport.london
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Default train cancellation compensation

On Mar 13, 12:18*pm, MarkVarley - MVP
wrote:

we transferred to swindon and the train we got there was delayed 'due
to a freight train seperating', or words to that effect.


I recall something about a freight grinding to a halt in the Severn
Tunnel and causing general mayhem. So FGW should be happy to refund
passengers and claim it back from NR or the freight company - in
principle.
Tim
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