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| London Transport (uk.transport.london) Discussion of all forms of transport in London. |
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#1
March 13th 08, 10:57 PM
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train cancellation compensation
On 13 Mar, 20:29, "tim \(not at home\)" wrote: "Mizter T" wrote in message On 13 Mar, 18:10, Paul Weaver wrote: On 13 Mar, 17:24, "tim \(not at home\)" wrote: (snip) When I sent in a refund claim from GWR for IIRC, 2 hours late, they just ignored me. Ironically, I only went by train that day because earlier in the week a car trip to Reading had taken 2 hours longer than normal. They won't be getting any more of my custom where I have a choice. tim In theory you can escalate to Passanger watch or the Rail regulator. I strongly suggest you put theory into practice Tim. for 10 pounds, ICBA Fair enough! |
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