In article ,
(Barry Salter) wrote:

Michael R N Dolbear wrote:

All National Rail ticket officers are supposed to suggest a cheaper
ticket if such exists and, eg, Which? will sic their mystery shoppers
on them and berate them if they fail.

They are required to offer the cheapest *available* through ticket
for the journey being made. However, that doesn't mean that staff
are expected to know every possible set of tickets for a given
journey.

It also depends on what Ticket Issuing System that station uses.
Cubic FasTIS, for example, will show Travelcards where appropriate,
in addition to point to point tickets, whereas other TIS will only
show the point to point ones.

Having said that, Colin's example of Cambridge to Putney doesn't
require rocket science to work out that a Travelcard is cheaper...

Given the high proportion of tourist travellers at Cambridge and the
totally confusing promotions of NXEA offers only in the station, I would
expect most passengers intending such a journey would take what the
machine offers.

--
Colin Rosenstiel

On 19 Apr, 22:11, (Colin Rosenstiel) wrote:
Cambridge don't do that then. Try a Cambridge-Putney cheap day return
from their machines and they will only offer a CDR at £17.15 (with
Network Card discount). They should offer a day travelcard at £15.85 of
course. I've complained to NXEA but the reply completely missed my point
and the follow-up has so far gone unanswered. I've not noticed any
change.

--
Colin Rosenstiel- Hide quoted text -

- Show quoted text -

The reference wasto *ticket office staff*, not ticket *machines*......

In article
,
(Chris) wrote:

On 19 Apr, 22:11, (Colin Rosenstiel) wrote:
Cambridge don't do that then. Try a Cambridge-Putney cheap day return
from their machines and they will only offer a CDR at £17.15 (with
Network Card discount). They should offer a day travelcard at £15.85
of course. I've complained to NXEA but the reply completely missed my

point and the follow-up has so far gone unanswered. I've not
noticed any change.

--
Colin Rosenstiel- Hide quoted text -

- Show quoted text -

The reference wasto *ticket office staff*, not ticket
*machines*......

Not by me it wasn't.

--
Colin Rosenstiel

Colin Rosenstiel wrote

All National Rail ticket officers are supposed to suggest a cheaper
ticket if such exists and, eg, Which? will sic their mystery
shoppers
on them and berate them if they fail.

Cambridge don't do that then. Try a Cambridge-Putney cheap day return
from their machines and they will only offer a CDR at £17.15 (with
Network Card discount). They should offer a day travelcard at £15.85
of
course. I've complained to NXEA but the reply completely missed my
point
and the follow-up has so far gone unanswered. I've not noticed any
change.

A ticket machine isn't a ticket office - what does the ticket office
offer ?

But if a ODTC is uniformly better then you have a point and Ofrail and
Which? may be interested in correcting the rule.

In the spirit of the requirement, local SWT machines don't offer CDRs
to U12 because a ODTC is never more expensive.

--
Mike D

Barry Salter wrote

They are required to offer the cheapest *available* through ticket
for
the journey being made. However, that doesn't mean that staff are
expected to know every possible set of tickets for a given journey.


As I said and you snipped "Multiple tickets can be suggested too but
are
not required know-how."

It also depends on what Ticket Issuing System that station uses.
Cubic
FasTIS, for example, will show Travelcards where appropriate, in
addition to point to point tickets, whereas other TIS will only show
the
point to point ones.

So how would a CDR+ODTC ticket be issued if it isn't shown ?

Having said that, Colin's example of Cambridge to Putney doesn't
require
rocket science to work out that a Travelcard is cheaper...

And as it is "one ticket" the spirit of the rule requires it to be
offered,
even "from their machines" as in Colin's example

--
Mike D

In article 01c8a2fe$8ad88e20$LocalHost@default, (Michael
R N Dolbear) wrote:

Colin Rosenstiel wrote

All National Rail ticket officers are supposed to suggest a cheaper
ticket if such exists and, eg, Which? will sic their mystery
shoppers on them and berate them if they fail.

Cambridge don't do that then. Try a Cambridge-Putney cheap day return
from their machines and they will only offer a CDR at £17.15 (with
Network Card discount). They should offer a day travelcard at £15.85
of course. I've complained to NXEA but the reply completely missed my
point and the follow-up has so far gone unanswered. I've not
noticed any change.

A ticket machine isn't a ticket office - what does the ticket office
offer ?

But if a ODTC is uniformly better then you have a point and Ofrail and
Which? may be interested in correcting the rule.

In the spirit of the requirement, local SWT machines don't offer CDRs
to U12 because a ODTC is never more expensive.

Precisely. I've told them (NXEA and FCC) and await their response.

--
Colin Rosenstiel

On Sat, 19 Apr 2008 04:29:01 -0700 (PDT),
wrote:

On Apr 19, 11:59*am, Jarle H Knudsen wrote:

Why is only 1256 used, and not 3 and 4?

Because it takes up less space.

There's a certain irony in you posting that twice

On Apr 20, 7:20*pm, James Farrar wrote:
On Sat, 19 Apr 2008 04:29:01 -0700 (PDT),
wrote:

Because it takes up less space.

There's a certain irony in you posting that twice



I noticed that - the first click didn't seem to work (at the time of
posting), and the second click happened 5 seconds later (and not 7
minutes as the system claimed, although I've since taken care of that
by removing the second post). That's Safari + Google Groups for you!

On 20 Apr, 10:41, (Colin Rosenstiel) wrote:

In article ,
(Barry Salter) wrote:

Colin Rosenstiel wrote:

Can you still buy FCC U12 tickets? They seem to have been dropped as
far as Cambridge at least is concerned. When I enquired of 'one' they
blamed FCC, who set the fares to London.

Apparently you can. Cambridge - U12 is showing as £34.40 First Day
Single, £21.50 Standard Day Single, and £33.10 Standard Day Return.

But no CDR or Saver Return (the abolition that got me started)


I guess that FCC might wish to push those who would otherwise buy a
CDR onto buying a Cambridge to London inclusive Day Travelcard -
wouldn't that bring them in more money?

Anyway, you know the drill - blah di blah di blah Oyster, and stuff
FCC.

On 20 Apr, 01:30, "Clive D. W. Feather" cl...@on-the-
train.demon.co.uk wrote:

In article
,
Mizter T writes

So, for the sake of clarity, can we confirm that a 'Boundary Zone'
ticket can also be used with a *Day* Travelcard - as the 'Boundary
Zone' ticket is not in fact technically a separate ticket, merely a
receipt for an additional fare?

Yes. However, I believe that for some cases the additional payment is
different for day and period travelcards.


That I did not know. Wow, it just gets more and more complicated!