Steve Dulieu wrote:
"Roland Perry" wrote in message
...
In message
,
at 18:30:18 on Sat, 12 Jul 2008, chunky munky
remarked:

The problem with the software was that any card touched on a bit of
Oyster kit was hotlisted and permenantly disabled. Anyone affected
by this will have to get a brand new card.

Really? Have there been any press reports of this. You'd think people
would have noticed. And what about folks with combined Barclaycard/
Oyster, do you think they'll need a new one too?

If this was the case, how did people manage to "touch out" later in
the day, having attempted to "touch in" earlier?

According to a staff bulletin put out Saturday morning, a "corrupted
electronic file" uploaded overnight meant that any oyster used before
09:30 was hotlisted and permanently disabled.

In what sense are they "permanently" disabled? Does it just mean that the
Oyster people can't be bothered to do the necessary reprogramming over the
weekend to undo the 'disabled' setting? Was anything written to the cards
themselves, or have they just been entered on a central list?
--
Richard J.
(to email me, swap 'uk' and 'yon' in address)

In message , at 10:36:33
on Sun, 13 Jul 2008, Steve Dulieu
remarked:
According to a staff bulletin put out Saturday morning, a "corrupted
electronic file" uploaded overnight meant that any oyster used before
09:30 was hotlisted and permanently disabled. The figure on the
bulletin that I saw said that it could be as many as 100,000 cards that
had been killed. The, admittedly few, stations I went through yesterday
all had their gates set open, so no-one would need to touch in or out
to access the system or leave

Interesting. The media is mainly covering the aspect (which sounds from
your information like a hoax) that people only-touching-out, later in
the day, will pay penalty fares. If no-one is touching out at all (and
indeed 100k people couldn't touch out anyway) this sounds improbable.

TFL is compounding the situation by saying that these penalty fares will
be cancelled automatically in a special operation.
--
Roland Perry

Steve Dulieu wrote:

"Roland Perry" wrote in message
...
In message
,
at 18:30:18 on Sat, 12 Jul 2008, chunky munky
remarked:

The problem with the software was that any card touched on a bit of
Oyster kit was hotlisted and permenantly disabled. Anyone affected by
this will have to get a brand new card.

Really? Have there been any press reports of this. You'd think people
would have noticed. And what about folks with combined Barclaycard/
Oyster, do you think they'll need a new one too?

If this was the case, how did people manage to "touch out" later in
the day, having attempted to "touch in" earlier?

According to a staff bulletin put out Saturday morning, a "corrupted
electronic file" uploaded overnight meant that any oyster used before
09:30 was hotlisted and permanently disabled.

We got on a W4 to Tottenham* about 06.30 on Sunday morning and my gf
didn't get her Oyster disabled when she touched in.





* Never again! :-)

On 13 Jul, 02:30, chunky munky wrote:
The problem with the software was that any card touched on a bit of
Oyster kit was hotlisted and permenantly disabled. Anyone affected by
this will have to get a brand new card.

Yet another PFI cock up, albeit only one day, not long after a few
weeks ago when they were updating software on the LU Radios which they
didnt realise was causing them not to work, until alphabetically it
got to D for District! (At least the W&C would be pleased)

Please explain how public sector ownership would have prevented this;
you may use any data you have available on the relative customer
service, IT and project management competence of public sector and
private sector management.

--
John Band
john at johnband dot org
www.johnband.org

Paul Corfield wrote in
:

All the buses I used this morning had "defective" card readers. One
driver had put a piece of paper over the reader saying "free day" and
happily telling everyone that it was a "special offer day" on the tube
and buses.

I thought for a minute it was the new mayor of London attempting to make
himself popular...

Richard

On Sun, 13 Jul 2008 11:02:42 GMT, Richard Dixon
wrote:

Paul Corfield wrote in
:

All the buses I used this morning had "defective" card readers. One
driver had put a piece of paper over the reader saying "free day" and
happily telling everyone that it was a "special offer day" on the tube
and buses.

I thought for a minute it was the new mayor of London attempting to make
himself popular...

It will be interesting to see what the reaction from Team Boris is.
--
Paul C


Admits to working for London Underground!

Paul Corfield wrote:
On Sun, 13 Jul 2008 11:02:42 GMT, Richard Dixon
wrote:

Paul Corfield wrote in
:

All the buses I used this morning had "defective" card readers. One
driver had put a piece of paper over the reader saying "free day" and
happily telling everyone that it was a "special offer day" on the tube
and buses.
I thought for a minute it was the new mayor of London attempting to make
himself popular...

It will be interesting to see what the reaction from Team Boris is.

I have to admit, I did wonder, having seen this story:

http://www.thelondondailynews.com/oy...nks-p-900.html

whether it was sabotage by a disgruntled employee!