In message , Robin May
writes
Err, yes we are. Dictionary definition of passenger:

A person who travels in a conveyance, such as a car or train, without
participating in its operation.

And its this view point of "customers" that make station assistants tut
loudly when you ask them a question.
"Why can't the passengers just get their train without bothering me"
--
CJG

"CJG" wrote in message
...
In message , Robin May
writes
Err, yes we are. Dictionary definition of passenger:

A person who travels in a conveyance, such as a car or train, without
participating in its operation.

And its this view point of "customers" that make station assistants tut
loudly when you ask them a question.
"Why can't the passengers just get their train without bothering me"

Perhaps it's the obnoxious manner of the questioner that they're tutting
about rather than the simple fact of being asked a question?

In message , Cast_Iron
writes
Perhaps it's the obnoxious manner of the questioner that they're
tutting about rather than the simple fact of being asked a question?

Well sadly being asked the same question over and over again even though
the answer is quite obvious to anyone with half a brain cell in a rude
manner and getting no thanks for your answer is part of customer service
and Im sure anyone who works in any kind of customer role (from Tesco
cashiers to the mighty heights of Station Assistant) will tell you they
have to put up with rude arrgorant people.
If you don't like dealing with people. Don't do the job.
--
CJG

Robin Mayes wrote:
Surprised this already hasn't come up.

The end of last week, we were all told that we had to precede P.A. messages
with "Good (morning / afternoon / evening) ladies and gentlemen". By Monday
it was reduced to "Ladies and gentlemen".

How do you feel about this? Do you think it's a tad Americanised?
I hate it. It devalues people who automatically say this kind of thing
out of politeness. If someoen is forced to do this kind of thing it
sounds forced and unmeaningfull.

Chris p wrote:
unmeaningfull.

Can I ask where this one came from?

"Cast_Iron" wrote in message
...
Chris p wrote:
unmeaningfull.

Can I ask where this one came from?

"The Management"

"Robin Mayes" wrote in message
.. .

"Cast_Iron" wrote in message
...
Chris p wrote:
unmeaningfull.

Can I ask where this one came from?

"The Management"


'nuff said (rolls eyes in despair)