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| London Transport (uk.transport.london) Discussion of all forms of transport in London. |
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#1
March 9th 09, 04:08 PM
posted to uk.transport.london
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Oyster Complaint
I've been trying to get an answer to a simple query about my PAYG Oyster
card since 30 January (sent to as this is the nearest I could find to a complaint address). 3 further emails and now a threat to take it to senior management have still not produced anything other than an automated acknowledgement. Could someone please let me know the email address of the Oyster Card management team and also the relevant passenger watchdog. Regards John |
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#2
March 9th 09, 06:12 PM
posted to uk.transport.london
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Oyster Complaint
On 9 Mar, 16:08, "John" wrote:
I've been trying to get an answer to a simple query about my PAYG Oyster card since 30 January (sent to as this is the nearest I could find to a complaint address). 3 further emails and now a threat to take it to senior management have still not produced anything other than an automated acknowledgement. Could someone please let me know the email address of the Oyster Card management team and also the relevant passenger watchdog. Regards John https://custserv.tfl.gov.uk:443/icss...00002% 23Z020 and http://www.londontravelwatch.org.uk/complaints/index |
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