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Old June 3rd 09, 07:40 AM posted to uk.transport.london
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First recorded activity at LondonBanter: Jul 2005
Posts: 21
Default Customer Charter Refund

It looks like the days of getting a four pound voucher are over.
They now only pay the PAYG fare ( unless you had bought a cash fare)
This is a little mean!
I always thought a bit extra was fair.
Still gone are the days of being with my three kids on a family travel
card which cost about £3.50 and I got £16 back for a delayed journey


 
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