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On Jul 5, 4:00*pm, Paul Corfield wrote:
On Sun, 05 Jul 2009 14:19:16 GMT, (Neil Williams) wrote: On Sat, 4 Jul 2009 23:32:05 -0700 (PDT), ticketyboo wrote: Singapore is a small, tightly managed state. The way they do things largely doesn't translate to here, in particular touch out. I'm not sure that is true. *Making sure people touch out can be enforced by charging a maximum fare on boarding and refunding back on alighting, so there is a pecuniary disadvantage to not touching out Well we have that in London and it seems to cause no end of difficulty in terms of people understanding it, accepting it and generally recognising that something had to be done to stop the situation that existed in the beginning where only the minimum fare was deducted on entry. There is, as Paul states, the potential issue of people touching out and not alighting, but that applies equally to a paper ticket system where you can buy the cheapest ticket and ride further, and can't be that much of a problem or bus companies would use more inspectors to catch people out doing it or move en-masse to flat fare, both of which Stagecoach and First appear to show no interest in. I suspect it is much more to do with the basic cost structure in these companies - they simply don't employ revenue inspectors because they cost too much. If some of the punters are ripping them off they simply shove the fares up for everyone else. *I also doubt that Stagecoach and First are alone in taking the axe to things like revenue staff and inspectors who manage the service. I've read that there are now "lead drivers" who are saddled with driving and supervising their colleagues as well as other ancillary management tasks. *Part of the reason for some of TfL's extra costs for the bus network is that they have people managing bus stations and pay for the operators to have people out and about actually managing the bus service. -- Paul C Paul, you put it very well. |
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