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Peter Smyth wrote
Conditions of Carriage 43 says 43. Help from Train Companies if you are stranded If disruption caused by circumstances within the control of a Train Company or a Rail Service Company leaves you stranded before you have reached your destination and the Train Company whose trains you are entitled to use is unable to get you to that destination by other means, any Train Company which is in a position to help will, if it reasonably can, either arrange to get you to that destination, or provide overnight accommodation for you. So in this situation Southern already has a duty to take the passengers and then sort it out with FCC later. I am not sure that CoC 43 means what you think. "stranded before you have reached your destination" need not include "unable to start your journey", hence the reference to overnight accommodation, nor is it really clear that it includes inability to start a return jouney with a return ticket. Also the drafter of CoC 43 probably didn't envisage the case, now common, of buying two singles for a return journey. -- Mike D |
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